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  • Posted: Sep 2, 2025
    Deadline: Not specified
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  • The Ignition Group is one of Africa's largest providers of technology, media, telecommunication and financial services, and is built around a powerful purpose - to make life better through innovative technology. We approach markets that are traditionally complex and contested, and then simplify them, making life easier for consumers, and business more effic...
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    Head of HRBP

    Description

    People management

    • Manage the daily operations of the HR strategic partnering function.
    • Ensure that the team has the necessary tools and methods to enable efficient service delivery and alignment with HR department objectives.
    • Provide coaching, mentorship and guidance to team members to foster growth and enhance performance.
    • Monitor the performance of their team to ensure strategy execution.
    • Effectively manage a HR team, create and execute plans and report on team activities in the relevant forums.

    HR Strategy Implementation:

    • Deliver and optimize strategic objectives in support of organisational strategy and implement policies to ensure compliance.
    • Support current and future business needs through the development, engagement, motivation and preservation of human capital.
    • Perform pipeline management and accurate people forecasting and resourcing activities in line with the strategic workforce planning model.
    • Develop and manage the human resources budget, prepare and present reports and HR metrics.
    • Market the organisation’s employee value proposition internally and externally and co-ordinate and implement employee satisfaction and best company to work for surveys.
    • Provide ongoing training and education to managers on the performance management process.
    • Accountable for the implementation of the human resources strategy with overall business objectives.
    • Manages the facilitation of organisational design and optimal structures reflecting the current and evolving business strategy.
    • Manage the execution of transformation plans and targets, ensuring adherence to the appropriate transformation governances.
    • Manage the HR events calendar within the assigned business unit.
    • Develop and implement relevant projects to address process inefficiencies and to streamline workflows.

    Stakeholder engagement

    • Engage and collaborate with HR and business stakeholders to elicit feedback and requirements for process optimisation and/or re-engineering.
    • Act as a liaison between HR and business stakeholders to drive cohesive improvement initiatives.
    • Bridge management and employee relations by addressing demands, grievances or other concerns.
    • Train managers on the process of compensation and benefits governance and drive the implementation of all human resources programs.
    • Train and develop managers on the organisation’s leadership brand and ensure implementation thereof and ensure that training and development strategies are in line with business objectives.

    Analytics and reporting

    • Develop and maintain metrics, reports and analytics to track performance.
    • Continuously analyse key HR indicators and provide data-driven insights for decision-making.
    • Develop and distribute the relevant reports to internal business and HR stakeholders.
    • Analyse data and metrics, gather feedback from various stakeholders to assess process performance and identify bottlenecks.

    Requirements

    Knowledge, skills and attributes:

    • Proficiency in HRIS software and systems, e.g., SAGE, SAP SuccessFactors, etc.
    • Excellent knowledge of payroll systems and processes.
    • Excellent knowledge of strategic HR planning, talent management, and organisational development.
    • Excellent knowledge of labour laws, employment regulations, and HR compliance requirements. Understanding of benefits administration processes.
    • Excellent analytical skills coupled with formidable attention to detail.
    • Excellent ability to identify inefficiencies and implementing process improvements.
    • Proficiency in project management methodologies.
    • Excellent ability to effectively integrate changes and transition smoothly to business as usual.
    • Familiar with employee self-service tools and portals.
    • Excellent collaboration and relationship building skills.
    • Excellent verbal and written communication and interpersonal skills.
    • Excellent ability to lead and manage individuals to achieve optimal performance.

    Education and training:

    • Bachelor’s degree in Human Resources, Business Administration or related field.
    • Advanced degree in HR would be advantageous.
    • Relevant certifications, e.g., Six Sigma, Project Management Professional, etc

    Experience:

    • At least 8 years’ previous experience in a HR position, focused on HR service delivery, strategic partnering, operations, processes and systems.
    • Project management experience.
    • Experience developing and implementing training programs for HR and end-users.
    • Demonstrated previous experience managing vendors and/or suppliers to deliver on project requirements.
    • Proven track record of implementing innovative process improvements, managing change and driving operational excellence.
    • Demonstrated previous experience leading and managing a team.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Ignition Group on ignition.mcidirecthire.com to apply

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