Head of Merchandising Procurement at Nando's

Job Description    

• Head of Merchandising Procurement is accountable for the development, maintenance, and growth of the Loja merchandising function through maintaining a world class catalogue of products and delivery of the end product to consumers on time and as per specification. 

Minimum Requirements    

• Relevant Bachelor’s degree
• Driver’s license
• 10 years’ experience in Corporate Merchandising with at least 5 being at a senior level
• 5 years’ experience managing a corporate merchandising program

Duties and Responsibilities    

• Development and Management of the Merchandising Model
• Develop and implement an effective merchandising model and product delivery framework
• Develop and manage the LOJA KPIS that underpin an effective delivery model
• Manage the merchandising function to support the delivery of a high-quality, cost-effective product

Catalogue Management and Refresh

• Manage the catalogue publishing and refresh cycle
• Collaborate with stakeholders to determine the product needs of the business
• Managing the design and creation of products as well as the catalogue
• Validate catalogue concepts with key internal stakeholders
• Sets the pricing of products within catalogue

Driving and Sourcing of Sales

• Create and manage an annual events calendar to define the annual sales pipeline
• Review sales pipeline and make amendments in order to achieve sales targets
• Identify opportunities for increased sales internally and externally
• Report on sales target achievements
• Report on trends in sales and demand for products

Stakeholder Management

• Work with key stakeholders to create visibility of Loja products and offerings
• Review and act on feedback on the service and products delivered
• Action changes to products and delivery models as per feedback
• Work with executive stakeholders to ensure their requirements are met from a catalogue perspective

Product Delivery

• Set performance requirements and define service level agreements for the logistics department to manage the delivery of product on time
• Mange the performance of the logistics department as per service level agreements
• Review product delivery lead times and manage product orders accordingly
• Take accountability of product delivery to customers

Management of the Loja Changing Lives Impact

• Identify opportunities to support and enhance the changing life initiative through the delivery of products
• Identify potential suppliers of products that support the changing life principles
• Deliver on Nando’s lives requirements in the Loja space

Budget Management

• Develop, control and manage the Merchandising budget
• Manage all costs and deliverables and track the budget spend
• Review expenditure to budget

People Management

• Provide the regional marketing teams with the best marketing tools to maximise casa sales within their regions.
• Convey an understanding of the Nando’s Brand guidelines and how they are to be applied to the national marketing team
• Provide clear briefs to the national marketing team to ensure PR activities enhance Brand and product awareness
• Manage the performance and potential of direct team, recognising individual differences in terms of career objectives, expertise, culture, interests, and other factors to facilitate working relationships
• Build the capability of direct team
• Provide coaching, direction and mentorship to team members in order to support problem solving, assess productivity and recommend changes where required
• Create an engaged and motivated workforce within their team by ensuring the implementation of training initiatives and the establishment of an environment that fosters wellbeing, learning and development