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The Stitch team hold deep experience building fintech and developer-facing products in Africa. We started building the Stitch API to make it easier for African fintech developers to create new, improved, more ambitious products.
Description
Stitch is a developer-first API startup with a mission to deeply connect financial systems with the wider world. We provide an API which allows third-party apps and websites to interact with their user's bank accounts in ways that unlocks the ability for companies across Africa to build innovative technology products quickly.
Creating innovative financial products is incredibly difficult today, and we believe that unlocking the way people interact with their finances starts with enabling developers with the tools and infrastructure needed to execute on their vision.
At Stitch, our people and team are at the core of what we do. Our culture is what keeps us nimble, creative, and high-performing - and we're looking for a Head of People to serve as a vanguard of our team spirit, both in and out of the workplace.
As the Head of People, you will be responsible for making Stitch a great place to work and grow, from bringing in top talent from around the world to enabling team members to do the best work of their lives.
Responsibilities
Partnering with our leadership team and managers on all things people-related, including professional development, performance reviews, employee relations & human resources, organizational / team development, and talent acquisition
Build a grow a high-EQ, low-ego HR & people team that grows with the business over time across its various markets
Help enable our technical recruiting team and develop a comprehensive recruiting strategy to attract, retain and motivate top talent
Work with team members and recruiters to structure and scale a fantastic employee onboarding experience
Oversee our various facilities and office resources, ensuring that our offices can scale with the needs of the company
Preserve and evolve our unique culture into something that scales with our business over time
Requirements
5+ years in a highly people or team-oriented role - HR, business operations, consulting, etc.
Prior experience working with high-growth businesses in a start-up environment
Prior experience managing teams either as a direct supervisor or as a player-coach, managing without authority
Hold a relevant degree or equivalent practical experience with proof of HR-related qualifications and experiences in best practice
Needs to find handling complex interpersonal matters energizing and fulfilling, as this will be an entirely internally facing role
Advantageous
Experience working in B2B SaaS, API or Payments companies, and particularly leading People Operations teams
Strong knowledge of our customers in various key markets - including South Africa, Nigeria, Kenya, and Ghana
Prior exposure in working in a multi-market or global business with distributed team footprint
Prior experience in starting or expanding global branches or offices of an existing core business
Prior experience with technical recruiting and engineering talent acquisition
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