Head of Strategic Field Ops at RedCloud

Responsibilities:

• GTM Strategy Development & Execution: Develop and implement a global field ops strategy for emerging markets, managing FAO deployment and realignment based on customer acquisition and market feedback.
• Productivity Optimization & Market Intelligence: Use the RedTAG app to monitor FAO productivity, gather real-time market insights, and inform strategic decisions for field ops adjustments.
• Performance Management: Manage FAO performance through a Relative Scorecard system, adjusting metrics based on market conditions and business objectives.
• P&L Management & Cost Optimization: Oversee FAO budgeting, resource allocation, and cost optimization, ensuring decisions maximize ROI and minimize costs.
• Career Pathing & Talent Development: Implement career development programs for FAOs, promoting continuous learning and talent retention.
• Stakeholder Collaboration: Collaborate with cross-functional teams and regional leaders to align strategies and address market-specific challenges.

Requirements:

• Extensive experience in go to market strategy, sales management, or field operations, with a focus on emerging markets like Africa and LatAm.
• Proven track record in driving digital adoption through field engagement and managing large-scale P&L, budgeting, and cost optimization.
• Strong strategic thinking, leadership, and team management skills, with expertise in talent development and performance management.
• Proficient in data and analytics tools (e.g., SFAs, CRMs) to monitor productivity and drive operational efficiency.
• Results-driven, culturally adaptable, and financially savvy with a focus on business growth and resource management.