Healthcare Liaison Officer Assistant | Tokai at Faircape Group

Description

• Tokai Estate, part of the prestigious Faircape Group, is a spectacular 60 bed fully accredited sub-acute facility providing high quality care to patients of all ages.
• We are looking for an organized and professional Healthcare Liaison Officer Assistant.
• The ideal candidate would be a strong administrator, a confident, self motivated individual who consistently strives for excellence. The successful candidate will be required to manage a high volume workload, have the ability to manage their own time and work to deadlines.
• The successful candidate will join a successful, well established company, working with an energetic and fast moving team.
• If you would like to work in a dynamic and fast-paced environment where opportunities are endless, then apply today!

Duties will include but are not limited to:

• Assist with administration duties of the practice
• Liaise with medical aids to keep practice details updated
• Communicating with medical aids for relationship building and ensure Faircape is seen an professional and competent
• Assisting the therapists with admin duties if/when required
• Loading patients on the billing system when admitted into Healthcare
• To confirm billing details and correct NHRL codes per session with the therapists
• Accurate billing of physio sessions with patients
• Knowledge of medical billing and ICD10 coding
• Claiming sessions billed daily for the previous day
• Communicating rates with patients / NOK when they are private paying patients
• Taking payment for settlement of outstanding invoices
• Account queries of practice
• Credit control - following up payments with medical aid and escalating as per escalation process per fund
• Assisting with Faircape Medical / Healthcare duties if and when required
• Any challenges/problems should be communicate with the Medical Liaison

Requirements
Qualifications:

• Matric

Experience:

• 3 years proven experience as an Administrator

Skills and Attributes:

• Good computer skills (experience in Google Drive, Sheets and Docs preferable)
• Proven organizational and administrative skills
• Professional communication skills – both verbal and written
• Customer service orientated
• Neat in appearance
• Self motivated and strives for excellence
• Excellent interpersonal skills
• Responsible, accountable and dedicated
• Be able to work in a team and individually
• Excellent attention to detail
• Adaptable

Specific Requirements:

Clear criminal record

• Contactable references
• Working hours are Mondays to Fridays, from 08h00 until 17h00

Benefits

• Salary on offer from R18,000 Cost to Company per month.