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  • Posted: Feb 14, 2025
    Deadline: Not specified
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  • CBRE Excellerate provide an integrated suite of high-quality real estate services across Africa and the Middle East, including facilities management, advisory & transaction services, project & development management, broking, valuations and property management (outside of South Africa) and will allow us to expand the self-delivery of integrated facilities ma...
    Read more about this company

     

    Helpdesk Operator

    This position has the authority to:

    • Works independently within a broad framework of existing policies and guidelines. Fast and efficient handling of queries. Facilitate the smooth flow of documentation between company offices. Reporting. Ensures that more complex queries are escalated appropriately and resolved.

    Experience / Education

    • Grade 12
    • Administration
    • 3-5 years relevant experience

    Skills Required

    • Time management
    • Attention to details
    • Accuracy for processing
    • Achieving deadlines
    • Interpersonal skills
    • Administration
    • Telephone etiquette
    • Customer experience
    • Excellent communication
    • Excellent listening skills
    • Planning, Organising and Control own work effect

    Knowledge Required

    • Computer literacy- MS Office, Outlook, Power Point , Excel
    • Ability to follow established procedure
    • Multi-Task
    • Ability to communicate with all levels of management
    • Customer orientation
    • Ability to handle queries and requests

    Competencies Required

    • Problem solving and decision making
    • Client experiences orientation
    • Ability to work in a team
    • Professional, Friendly and Polite approach
    • Much be approachable and presentable
    • Good with details
    • Self-motivation and flexible
    • Teamwork and co-operation
    • Ability to work under pressure
    • Self confidence

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to CBRE Excellerate on cbreexcellerate.simplify.hr to apply

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