HR Administrator (Receptionist) (Gauteng) at Samancor Chrome

PURPOSE OF THE JOB

• To handle a variety of administrative support tasks, including answering phones and receiving visitors.

BALANCED SCORECARD PILLARS, ROLES AND RESPONSIBILITIES

SAFETY, HEALTH, ENVIRONMENT AND QUALITY

• Participate and comply with SHEQ requirements (SHEQ Toolbox)

CUSTOMERS

• Ensure Customer Satisfaction
• Interact with customers and familiarise yourself with operational concerns and any inherent peculiarities.

BUSINESS PROCESSES 

Switchboard

• Process incoming and outgoing telephone calls

Visitors

• Receive, consult and direct visitors in the reception area.
• Attend to customer enquiries in the office.
• Resolve customer queries / complaints.

Administration

• Receive, distribute and dispatch mail in the office environment.
• Manage all boardroom bookings.
• Process invoices in SAP for IR department and assist Internal Audit department when required.
• Order and distribute office supplies (groceries, etc.)
• Operate and take care of office equipment.
• Responsible for maintenance of Head Office Building
• Place orders for maintenance request (air cons, telephones, etc.)
• Capture leave, travel and cell claims for Internal audit
• Clear time in SAP Internal Audit department.
• Make travel arrangements (accommodation, car rental, etc.) when required.
• Management of Pool vehicles (licenses, maintenance etc.)
• Management of cleaning staff

 BEHAVIOURAL COMPETENCIES

• Managing Work
• Results Orientation
• Work Standards
• Interpersonal Skills
• Communication
• Adaptability
• Safety Awareness
• Contributing to team Success
• Initiative

WORKPLACE COMPETENCIES

Skills

• Excellent telephone etiquette

Knowledge

• Microsoft Office programs
• Samancor Chrome Systems (IMS, EBMS, Chromedoc., SAP, COUPA)

Requirements

Minimum qualifications

• Grade 12 / N3
• 2 Year relevant experience

Additional qualifications

• Certificate in Reception skills

Closing Date: 5 June 2023