HR Generalist at RecruitMyMom

Job Description

• Positioned within an established, multi-site operational entity, this role is critical for providing comprehensive, high-level human resource support across all business units. Operating as a central custodian of employee lifecycle management, the successful candidate will ensure rigorous compliance with South African labour legislation, company policies, and organisational best practices. This permanent, full-time position demands a solution-driven professional capable of seamlessly balancing structured HR administration with proactive employee relations, recruitment coordination, and performance management support.

Key Responsibilities

• Employee & Labour Relations Management: Investigate, document, and manage internal disciplinary, grievance, incapacity, and misconduct processes, securing complete procedural and substantive fairness. Provide vital prep support for DRC, Bargaining Council, and CCMA dispute referrals while driving a productive workplace environment.
• Employee Lifecycle Administration: Maintain accurate, audit-ready physical and digital personnel files. Draft and execute legal employment contracts, policy addendums, written warnings, and corporate HR correspondence while supervising probation milestones and contract renewals.
• End-to-End Recruitment Coordination: Drive the complete talent acquisition pipeline, including drafting technical job specifications, screening candidate applications, coordinating interview panels, administering offer documentation, and running thorough background and reference checks.
• Onboarding & Induction Facilitation: Structure and facilitate comprehensive induction and onboarding processes for all new hires to ensure immediate operational integration and high retention rates.
• Payroll & Benefits Coordination: Prepare, verify, and timeously submit precise monthly payroll inputs to external providers. Oversee employee leave administration, attendance tracking, staff movements, and standard employee benefits frameworks.
• Legislative Compliance Reporting: Monitor legislative shifts and lead internal HR compliance audits against the Labour Relations Act (LRA), BCEA, Employment Equity Act (EEA), Skills Development Act (SDA), OHSA, and POPIA frameworks.
• Intern Management: Direct and oversee the corporate intern management programme, serving as the primary operational liaison with external educational institutions and Sector Education and Training Authorities (SETAs).
• Performance Management Support: Coordinate structured performance review cycles, track appraisal completion metrics across management tiers, and assist line managers with drafting and monitoring Performance Improvement Plans (PIPs).
• Training & Skills Development Coordination: Maintain organizational training matrices, coordinate employee skills initiatives, and assist with compiling mandatory Workplace Skills Plans (WSP) and Annual Training Reports (ATR) for SETA submissions.
• Transformation & Employment Equity: Support the statutory Employment Equity Committee, assist with annual EE compliance reporting, and actively monitor the execution of internal Employment Equity Plans.
• HR Analytics, Reporting & Policy Review: Compile monthly management reports tracking turnover, absenteeism, recruitment pipelines, and disciplinary metrics. Assist in creating, reviewing, and rolling out updated HR policies and procedure awareness training across the firm.

Requirements

• Advanced Diploma or Bachelor’s Degree in Human Resources, Industrial Psychology, Labour Relations, or a directly related field.
• Minimum of 2 to 3 years of proven experience operating as a functional Human Resources Generalist.
• Demonstrated, hands-on experience managing complex Labour Relations and internal disciplinary processes.
• Practical exposure to executing payroll coordination and foundational HR administration workflows.
• Solid, up-to-date technical knowledge of South African Labour Legislation, Employment Equity structures, and Skills Development administration.

Preferred Qualifications

• Prior experience navigating human resources workflows within a fast-moving, multi-site operational or retail environment.
• Proven exposure to compiling and uploading technical WSP/ATR data to relevant SETA portals.

Required Software Skills

• HRIS & Payroll Platforms (e.g., Sage 300 People, Pastel Payroll, SAP, or equivalent tools)
• Microsoft Excel (Intermediate to Advanced)
• Microsoft Office Suite (Word, Outlook, PowerPoint)
• SETA & SARS e-Filing Compliance Portals