HR Operations Sr. Associate - Systems and Process Excellence (LBS) at PepsiCo

Job Description
HR Process Championship

• Governance of HR processes, process maps, documentation, knowledgebase documentation and ensuring that all relevant systems are kept up to date
• Ensure design methodology, approvals, version control, change control and documentation are standardised and consistently applied.
• Coordinate HR process reviews to optimise efficient application of processes, procedures and standards
• Ensure that all processes and documentation are robustly maintained, protecting integrity and quality of data and version, support HR teams with process map and documentation updates.

Continuous Improvement Projects

• Maintain and update SSA HR Service Catalogue and continuous improvement tracker
• Coordinate assigned continuous improvement projects ensuring timelines & productivity targets are met
• Supporting the delivery of HR calendar events and provide support to SSC / BO Teams when required eg: at peak times.
• Provide training to others in the business in the use of Continuous Improvement tools.
• Assist with setup, implementation, maintenance of all new HR transactional processes, procedures and tools.
• Ensure that in implementing change relevant measures and/or Key Performance Indicators are in place and that any deviance can be identified and justified. (SLAs/OLAs/KPIs)

Communications

• Support SSA HR Ops change management and communication efforts partnering with sector and local change management teams
• Develop communication tools to embed SSC process change projects as necessary.

Qualifications/Requirements

• 1- 3 years of general professional experience in the area of Human Resources
• Experience of working across a sector/ different countries would be preferable
• University degree preferably a MBA
• Very good knowledge of HR processes
• Practical knowledge of SLAs and workload management
• Time management – ability to focus and get things done and know what is business critical; able to deal with conflicting priorities and ambiguity
• Co-ordination/planning/resource allocation – ability to bring together different people with conflicting schedules/ideas and meet deadlines

Essential

• Strong Project management skills
• Highly organised and responsive, with ability to work to SLAs and tight deadlines
• Numerate and a lateral thinker, good at data analysis, with a strong attention to detail
• Excellent Documentation skills
• Computer literate – Microsoft Office, especially Excel and PowerPoint.
• Sound stakeholder management and communication skills
• Willingness to learn new change methodology and tools
• Proven experience of working with ambiguity and managing multiple projects/tasks

Desirable

• Six Sigma (Atleast yellow belt or green belt)
• PMP Certification (Project Management Professional)