Human Resource Operations Manager (Corporate Stores) at Pedros Flame Grilled Chicken

Duties and Responsibilities:

HR Operations and Process Management

• Manage day-to-day HR operations, ensuring smooth execution of core HR functions such as payroll, benefits administration, employee data management, and compliance.
• Design, implement, and improve HR processes to increase efficiency and reduce turnaround times.
• Monitor and manage HR systems (e.g., HRIS, payroll systems), ensuring data accuracy and functionality.
• Oversee compliance with labor laws and organizational policies, ensuring timely updates and adherence.

Employee Lifecycle Management:

• Oversee the administration of the employee lifecycle, including onboarding, transfers, promotions, and offboarding.
• Ensure all employee documentation is accurately maintained and securely stored in compliance with legal requirements.
• Partner with recruitment and talent teams to facilitate smooth handovers from hiring to onboarding.

Payroll and Benefits Administration:

• Supervise payroll processing to ensure accuracy, timeliness, and compliance with tax and statutory regulations.
• Oversee employee benefits programs, including health insurance, retirement plans, and wellness initiatives, ensuring effective communication and enrollment.
• Conduct periodic audits of payroll and benefits processes to identify and resolve discrepancies.

HR Data and Reporting:

• Manage HR metrics and analytics, providing regular reports on key performance indicators such as turnover, absenteeism, and headcount.
• Analyze data to identify trends and make data-driven recommendations to senior management.
• Ensure the confidentiality and integrity of HR data, implementing measures to prevent unauthorized access.

Team Leadership and Collaboration:

• Ensure compliance with all applicable labor laws, regulations, and organizational policies.
• Conduct regular audits to identify potential risks and implement corrective actions.
• Serve as the HR lead during audits and inspections by regulatory bodies.

Required Qualifications & Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• Minimum of 5-7 years of experience in HR operations, with at least 2 years in a managerial role.
• Strong knowledge of labor laws, payroll administration, and HR systems.
• Experience with HRIS platforms and advanced proficiency in Microsoft Office Suite
• Valid driver’s licence and travel to sites on occasion.