Human Resources Officer at Clover S.A. Proprietary Limited

Job Advert Summary    

• To provide support and manage processes relating to remuneration, payroll auditing and other general HR functions.                                                                                  

Requirements    

• National Diploma / Degree in the relevant field
• 3 -5 payroll/ auditing experience
• 2 -3 yrs in a HR generalist function
• 3-5 years’ experience in working with Senior Management
• Experience working in a Production, Warehouse, Sales Environment, advantageous
• Business English: Fluent
• Computer literacy (Intermediate)

Competencies    

• Proactive and action orientated
• Clear and sound reasoning ability
• Maintains high standards
• Business acumen
• Collaborate with others to achieve a common objective
• Ability to plan and organize
• Strong analytical skills
• Ability to apply numerical principles
• Interpersonal effectiveness
• Customer orientated
• Communicates effectively
• Acts with honesty and consistency

Duties and Responsibilities    
PROCESS EMPLOYEE BENEFIT ADMINISTRATION

• Capture all employee additions, amendments, terminations and claims on service provider portals
• Verify records on supplier portals and keep internal claim and other recordkeeping up to date
• Submit group scheme claims, home loan applications, medical aid withdrawals and membership changes, disability and death claims via email correspondence
• Capture deduction changes on payroll and ensure that employer contributions and payroll deductions are processed accurately and timeously
• Assist with required communication and administration to ensure successful finalisation of all employee queries
• Assist with the processing of conversions, administration and communication with employees on pensioners' payroll
• Assist to distribute and collate communication and documentation to and from branch HR departments
• Assist with the compilation and storage of records, reports, and documentation in accordance with legislative requirements eg. POPIA and Pensions Act

PROCESS PAYROLL INPUT

• Capture input on payroll system for respective branches and third parties
• Perform calculations according to input received and capture input in the systems
• Ensure master data integrity and accuracy of payroll data/records (electronic & manual)
• Control input by checking dummy payslips for accuracy in order to rectify if necessary and process in payroll
• Assist with required communication and support to ensure successful resolution of all payroll queries
• Provide support to branches and assist employees and HR users with payroll and system related queries
• Provide assistance with the packing and shipping of monthly employee payslips and other branch documentation

SUPPORT INTERNAL AND EXTERNAL AUDIT PROCESSES  

• Perform system and payroll data audits (electronic & employee files) to ensure Employee Master data integrity  
• Collate, verify, track and provide feedback to branches on all monthly audits  
• Support payroll, HR and Systems teams with annual payroll processes (external auditors)  

PERFORM RECRUITMENT, SELECTION AND PLACEMENT FUNCTIONS?

• Assist line management in the appointment of personnel?
• Ensure positions are budgeted and approved before filling
• Compile job advertisements on Neptune
• Complete initial screening of candidates, conduct interviews and assessments
• Appoint personnel in line with set EE objectives and targets?
• Process appointment via Clover Connect and complete take-on/promotional documentation
• Conduct and oversee on-boarding of new employees
• Coordinate training and development process
• Obtain training and development needs
• Ensure accurate administration of all training interventions on Clover Connect
• Provide logistical support in terms of training and development
• Report on training activities
• Present training on specific topics

ASSIST IN MANAGING EMPLOYEE RELATIONS?

• Provide support on employee relations matters?
• Facilitate disciplinary hearings, grievances and ensure compliance to procedures?
• Assist line management in resolving people issues?
• Ensure all processes and actions are recorded on the system

PROVIDE GENERAL ADMINISTRATIVE SUPPORT  

• Assist with the preparation and publishing of policies and communications to stakeholder
• Arrange and distribute medical aid cards and medical aid bags to members 
• Assist with all Benefit, HR Admin and Payrollteam members when required  
• Prepare presentations and ad-hoc reports upon request 
• Provide accurate management information upon request 
• Provide any general administrative assistance required with projects and ad-hoc requests 

Deadline:10th February,2026