Dye & Durham Limited provides premiere practice management solutions empowering legal professionals every day, delivers vital data insights to support critical corporate transactions and enables the essential payments infrastructure trusted by government and financial institutions. The company has operations in Canada, the United Kingdom, Ireland, Australia ...
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We are seeking a dedicated and detail-oriented Implementation Consultant to join our dynamic team.
In this role, you will be responsible for guiding clients through the implementation of our software solutions, ensuring a seamless transition and optimal utilisation of our products.
Your expertise will play a crucial part in enhancing client satisfaction.
Key Responsibilities
Managing the Project assigned to you and making sure that all Milestones are met and the Project Launches as per project plan.
Managing and completing the conversion process.
Train clients on all the functionality within the GhostPractice system.
Problem solving of client issues.
Functional testing of software.
Interviewing the client and understanding the client’s processes and procedures in order to implement GhostPractice successfully.
Understanding and Analysing the client’s data along with the client and converting and importing it into GhostPractice (Non-Financial).
Installing SQL and GhostPractice for the client if and when necessary.
Ensuring that all project related admin and documentation is completed and filed.
Skills, Knowledge & Expertise
Ability to handle multiple priorities and remain focused and organized.
Ability to effectively communicate verbally and in writing.
Proficiency in Microsoft Office products.
Understand all the functionality within the GhostPractice system.
Effectively manage Project Milestones and Due Dates.
Strong accounting background.
Can do full SQL and setup Backups after SQL installation.