Implementation Consultant at Xceptor

The role 

• You will be integral to delivering the projects that you are working on. Our environment is highly collaborative; therefore, you will find yourself being asked to help design solutions as often as you will ask for help yourself. At its heart this is a technical role, however, analysis and communication skills are critical to understanding the business requirements and taking a lead role in delivering the solution. A typical day would involve a variety of activities, involving the whole lifecycle of a project.
• The role will suit someone who enjoys working with both business and technical teams, in a fast, dynamic environment, and who is naturally relationship driven and passionate about meeting our client’s needs.

Key responsibilities

• Gathering requirements: Understanding the client's needs and requirements to ensure the solution being implemented meets those needs.
• Technical design, build and testing: Working closely with the client to design, configure and build the solution.
• Release management: Providing demos to clients and delivering and supporting release packages.
• Troubleshooting: Resolving technical issues and answering questions that arise during the implementation process.
• Communicating with stakeholders: Communicating regularly with stakeholders, including clients, project managers, and technical teams, to provide updates on the project's progress and address any concerns.

Key skills
Candidates will be able to demonstrate:

• University degree (or equivalent): Any BSc degree, Computer Science, Chemistry, Physics, Economics or Engineering.
• Programming language experience with a preference for Object Orientated languages such as C#, C++, Java, Python.
• Relational Database experience such as SQL or Oracle.
• Strong XML skills.
• Preferably some software development experience such as .NET or Java.
• Elements of the software are designed to allow users to transfer Excel skills; so, a good knowledge of Excel or Access would be beneficial.
• Relevant experience in a customer-facing role gained with a software solutions organization would be desirable.
• Expected competencies and behaviours
• Excellent verbal and written communication skills.
• Able to create and maintain strong and varied working relationships.
• Customer service approach and mindset and comfortable working directly with customers in a consultative capacity.
• Excellent organisational and time management skills: able to effectively multi-task and manage conflicting priorities, coupled with good attention to detail.
• Self-motivated and able to work on own initiative, as well as part of a team and in collaboration.
• Logical and analytical thinker with problem-solving skills and mindset.
• Takes pride and accountability in their work.
• Enjoys working in and being part of a team.