Inbound Specialist - EM South at adidas Group

Purpose & Overall Relevance for the Organization

• Responsible and accountable for all management of inbound logistics to the point where shipments are fully received in the system.
• This includes overseeing inbound planning, customs clearances and Inbound DC operations.

Key Responsibilities

• Verify shipping instructions to ensure that all cargo delivered as per instructions
• Manages the Local sourcing inland transportation
• Work with 3PL providers to ensure that cargo is received OTIF
• Ensure that all cargo is custom cleared before arrival at destination - paperwork, working with broker, standards, invoicing
• Freight Billing approval related to all inbound
• Daily updates of the Inbound tracker – sharing ETAs to relevant stakeholders regularly or when required.
• Prepares Weekly Inbound Reports
• Provide E2E COS ACT (Monthly Reporting)
• Prepare E2E COS Rolling Forecasts – quarterly budgeting inputs
• Manages exceptional costs 
• TLT analysis and adjustments
• ASN check – IBD maintenance (creating of manual IBD’s and ensuring that IBD’s are pulling through in WMS)
• Ensure that all claims related with carriers, forwarders are logged regularly
• Assists with data needed for the yearly Global custom report
• Daily GR Completion checks
• Ensures that all deliveries are GRV’d and put away within the agreed SLA
• Respond to team queries and solve problems that affect function performance and escalate issues when I need support
• Monitor and update others on KPI performance; take operational actions to influence cost/productivity metrics.
• Collaborate across functions to deliver effective end-to-end inbound operation

Key Relationships

• Global operations (Supply chain, Planning)
• Purchasing team
• Order fulfilment
• Operations
• Customer service
• Sales
• Product marketing / Sports marketing
• Finance
• Demand Planning

Knowledge, Skills and Abilities

• Previous experiencing managing import shipments
• Previous customs experience – particularly on inbound operations
• Computer Literacy competence (SAP, MS Office) with operational financial skills.
• Ability to work under pressure.
• Excellent communication, interpersonal, and administration skills.
• Must be goal orientated, analytical, and pro-active.
• Ability to manage day to day operational issues and resolve operational problems independently. 
• Sound leadership / management skills and a strong customer service orientation.
• Ability to develop an open, sincere, and trusting relationship with all stakeholders.

Requisite Education and Experience / Minimum Qualifications

• Preferably Degree or Diploma level qualification in Supply Chain Management/Business Management
• 3-5 years of overall work experience in Supply Chain/Logistics or Customer Service
• Competent user in Microsoft Office applications