Information Technology Manager at Rohloff Group

About the job

IT Manager

This role will have central accountability for digital infrastructure, systems and data, to equip the business for current and future technology requirements. This role will ensure optimum performance, service levels and uptime are maintained, integrate our digital systems and is responsible for database administration and reporting.

Minimum Requirements

• BCom Information Systems or equivalent

• MCSA or equivalent database and cloud platform qualification

• Valid South African ID

• Valid drivers license

• No criminal record

• Excellent communication skills.

• Strong administrative skills

• Minimum of 5 years’ experience in a similar role

Key Responsibilities

• Ensure the availability and consistent performance of ecommerce, card payment system, point of sale system and business applications.

• Analyse data, investigate exceptions, solve issues and implement strategies to automate, continuously monitor and improve the performance, accuracy and efficiency of our digital processes and systems.

• Implement and maintain data integration jobs across all systems and ensure all data loads are completed and verified within agreed time limits.

• Develop reports and data models to enable accurate daily reporting of operational results.

• Integrate and enhance existing business applications and processes.

• Ensure point of sale and reporting systems are configured in line with business requirements.

• Provide support for critical production systems.

• Perform scheduled maintenance and support release deployment activities after hours.

Knowledge required:

• Understanding of the FMCG retail and/or hospitality industry.

• Understanding of point of sale and management information systems.

• Understanding of integration, process automation and AI technologies and how to leverage these platforms to implement a business solution.

• Able to create and manage SSIS jobs, SSRS reports and create data models.

• Understanding how to utilise technology in a cost-optimized manner.

• Understand network technologies including routing, DNS, DHCP & firewalls.

Skills required:

• Expertise with multiple technologies and be able to contribute and collaborate across functional teams.

• Microsoft SQL Server database administration on-premises and cloud based

• Experience with performance tuning and optimization (PTO)

• SQL Server Integration Services (SSIS)

• SQL Server Reporting Services (SSRS)

• Power Platform including Power BI, Power Automate & PowerApps

• DAX & building Power BI models

• Experience with Azure and Office 365 products including Teams and SharePoint

• Advanced Microsoft Excel skills

• Experience with web-based technologies including RestAPI, Odata, JSON, XML and JavaScript

• Windows Server including Active Directory

Attributes

• Analytical and detail orientated

• Critical thinker and problem-solving skills

• Sense of urgency, ownership and pride in your performance and its impact on the company’s success

• Pro-active self-starter

• Able to function independently, collaborate and lead

• Great time-management and communication skills

• Positive attitude