Vacancies at AFMS Group

Key Accountabilities/ Principal Responsibilities

Primary Duties

Ensure the following services are executed at all designated sites according:

• Building Fabric and handyman maintenance
• Technical Services
• Fire Prevention & Protection
• Lifts Services
• Parking
• Plumbing
• Waste Management
• Cleaning, Hygiene & Pest Control
• Landscaping & Indoor Plants
• Food aid services
• Helpdesk, reception and switchboard services
• CAFMS (manage and draw reports)

Quality Control

• Identify Scope of Work & Quality requirements according to maintenance request.
• Conduct Quality Control Inspections on a daily basis an ensure records are kept thereof
• Completion and reviewing of quality reports on a weekly/monthly basis
• Ensure all work is completed as per work order and to quality standards.
• Ensure daily reporting and escalation of faults to Key Accounts Manager and client.
• Ensure emergency maintenance is reported to the Key Accounts Manager and client.
• Development of inspection plans relative to all services around building fabric maintenance as stipulated above.
• Ensure regular feedback to end user/staff regarding status of service level agreement and completion.
• Institute all approved process and procedures, adapt and make site specific as required
• Implement revised process and procedures as and when required
• Ensure all on site (Client) policies, procedure, rules and regulations and adhered to at all times

Manage Contractors

• Familiarize with all terms and conditions and performance standards as per SLA per service
• Ensure contractors adhere to SLA at all times, and report any non-compliance as part of performance management
• Communicate additional service requirements to Key Accounts Manager to incorporate into SLA
• Ensure effective and efficient service delivery
• Ensure all planned maintenance activities are adhered to and that the service report issued is issued to Key Accounts Manager
• Ensure proactive approach to the precinct by logging proactive calls on a daily basis
• Follow up on outstanding Helpdesk Work Orders and Requests and ensure the work is completed and that the ETA is communicated to Key Accounts Manager, client and helpdesk

Client Liaison

• Provide regular task feedback to client
• Complete all / any client requests and ensure client satisfaction
• Provide feedback to Management

Invoicing Control

• Co-ordinate and manage all invoices for all work completed by the relevant service provider
• Ensure quotations are received and processed for approval with line manager
• Familiarize with the approved invoicing procedures and abide by them
• Assist in timeous submission of invoicing by Contractors and that all details are received (work order number, PO number, vat registration number, etc)

Reports

• Complete monthly Management Report for Head Office, highlight all operational issues and comment on the status of such issues
• Report on status of projects
• Report on staff
• Highlight concerns
• Make recommendations or submit request for assistance.

General Operations and HR

• Ensure all operational outputs are noted
• Timesheet management
• Assist in Managing on-site operational expenditure
• Communicate all operational activities to all respective staff
• Make recommendations on any operational issues that need to be altered to fit individual site.
• It should be noted that for operational reasons, it may be necessary for to perform tasks other than those described herein from time to time.
• Prescribed procedures may be amended by management as and when required

Key Skills and Experience

• Grade 12
• Preferable: Diploma in Built Environment or Associated Services
• Ability to motivate and manage staff
• Excellent written and verbal communication skills
• 5 years’ experience in Facilities Management
• Computer Literate in MSOffice
• Experience of contract administration
• Knowledge of pre-planned maintenance services advantageous
• Knowledge of safety, fire and emergency procedures
• Knowledge of Occupational Health and Safety Act and relevant legislation
• Knowledge of SLA’s and lease agreements
• Knowledge of basic technology in building (electrical, plumbing and construction)
• Knowledge of mechanical and air-conditioning systems
• Valid driver’s license

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Key Accountabilities / Principal Responsibilities:
Primary Duties

• Maintain central plants (chillers, pumps, towers and controls)
• Maintain DX plants (package units, RACS, splits)
• Maintain VRV systems and electrical panels
• Maintain and troubleshoot building management system
• Supervise junior staff
• Liaise with clients daily
• Perform standby duties as per roster
• Work unplanned hours in case of an emergency to ensure business continuity
• Perform any other duties as delegated by Management
• Carry out repairs on HVAC equipment as per client requests and in accordance with SLA and operational rules
• Dispose of hazardous waste in line with the OSHACT
• Conduct heat load assessment to determine size of AC unit required for a room/office
• Installation of HVAC units as per regulations and to uphold guarantees from suppliers

Secondary Duties

• Ensure each planned maintenance job card has task sheet attached
• Ensure that all staff working on the job have appropriate PPE
• Ensure that risk assessment and LOTO procedure have been followed
• Ensure all tasks relevant to the planned maintenance are carried out satisfactorily, in accordance with legal requirements and OEM
• Complete job card in full and obtain completion signatures
• Submit completed job card for closing
• Report any follow-up work and any safety related matters observed
• Complete plant logbook

General

• Train, develop and uplift junior staff through knowledge and skill transfer
• Ensure all tools are properly maintained and appropriate for the task at hand
• Maintain good housekeeping in areas of responsibility
• Give feedback to helpdesk at each critical phase of the repair job
• Demonstrate teamwork and readiness to assist fellow employees
• Adhere to AFMS policies, protocols and procedures
• Ensure compliance to Occupational Health and Safety Act
• It should be noted that, for operational reasons, it may be necessary to perform tasks other than those described herein from time to time.  
• Prescribed procedures may be amended by management as and when required.

Qualification Requirements and work-related experience

• Grade 12
• Minimum 5 years relevant experience
• Experience on Central Plant
• Nationally recognised HVAC Qualification (Post Trade Test / N3)
• Industrial refrigeration Trade Test
• Valid driver’s licence (Code 8)
• Valid Gas license to issue COC
• Safe Handling Certificate
• Knowledge and good understanding of applicable Health and Safety regulations and procedures
• Willing and flexible to work extended hours and/or outside of normal working hours where required

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Key Accountabilities/ Principle Responsibilities
Primary Duties

• Building fabric maintenance
• Plumbing first line maintenance
• Electrical first line maintenance
• General facility maintenance
• Ad-hoc duties
• Ensure compliance to Health and Safety Act
• Attend to client complaints / requests and ensure all calls are logged at the helpdesk
• Communicate repairs / feedback to FM via Forcelink / daily report
• Standby for repairs outside of normal working hours

Technical Requests

• Assist in corrective, planned and preventative maintenance.
• Repairs to all building fabric, carpentry and joinery
• Repairs to locks, handles hinges and accessories
• Repairs to office furniture and cabinets
• Conduct minor building repairs, maintenance and painting
• Maintain toolboxes and equipment
• Report all technical defects and assist in rectifying
• Perform daily routine building inspections and report to line manager
• Manage general housekeeping and tools register

Secondary Duties

• Move office furniture
• Assist in unloading big deliveries
• Move unused furniture or equipment to store
• Maintain neatness of stores
• Compile store stock sheet
• Familiarize with the layout and facilities of the site and adhere to the client house rules
• Establish and maintain a good working relationship with the management and staff of the site where based
• Adhere to ad-hoc reasonable requests from management

Facility Maintenance

• Inspect all facilities are in good working order (Planned preventative program)
• Inspect tiling and paved surfaces
• Inspect all partitioning, ceilings, roof and building structure
• Inspect windows and doors are all in good order
• Inspect all painted surfaces are in good order
• Inspect all and HVAC equipment are in good order
• Report / communicate defects / repairs to Manager
• It should be noted that, for operational reasons, it may be necessary to perform tasks other than those described herein from time to time.  
• Prescribed procedures may be amended by management as and when required

Key Skills and Experience

• Grade 12
• Min 2-year maintenance working experience in a built environment
• Good comprehension of English / Afrikaans language
• Code B Driver’s License

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Key Accountabilities/ Principle

Responsibilities

The following service lines are to be managed (Not limited):

• Installation and commissioning of medical equipment
• Maintain medical equipment 
• Execute planned, preventative and reactive / corrective maintenance requirements and activities.
• Assessment (visual inspections) medical equipment
• Ensuring patient safety at all times
• Inventory management
• Maintain availability of medical equipment
• Conduct first line maintenance
• Assist/supervise subject matter experts on site
• Execute the Planned Preventative Maintenance (PPM) schedule of the medical equipment
• Maintenance of the equipment must be recorded and linked to the assets.  Self-performed and sub contracted services must both be captured for all the assets
• Responsible for supporting and enabling the protocol, logistics and meeting of all safety criteria
• Develop effective customer focussed and proactive relationships at all levels in the customer chain
• Responsible for providing of regular reports on all aspects pertaining to maintenance and the condition of the assets managed
• Adhere to Health and Safety rules and guidelines
• It should be noted that, for operational reasons, it may be necessary to perform tasks other than those described herein from time to time.  
•  Prescribed procedures may be amended by management as and when required.

Key Skills and Experience

• Grade 12
• Min 2-year maintenance working experience in a built environment
• Good comprehension of English / Afrikaans language
• Code B Driver’s License

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Primary Duties

Logging of all requests for service:

• Receive all help desk service requests from clients
• Ensure all calls, however received, are logged onto the computer aided facilities management system
• Receive and capture completed job cards from operations and submit for closing to project specific call center
• Ensure supporting documentation is included on all calls where applicable
• Provide standby services after hours 

Issuing of service requests to responsible parties:

• Forward all tasks to the responsible parties
• Follow up that the task was successfully allocated 

Follow up on all tasks:

• Produce daily report on all requests logged on help desk for the Technician highlighting present status
• Ensure all completed tasks are closed
• Highlight in-completed tasks and drive for closure
• Follow up on outstanding issues
• Update task status for client information
• Report to on-site Technical Manager
• It should be noted that, for operational reasons, it may be necessary to perform tasks other than those described herein from time to time.  
• Prescribed procedures may be amended by management as and when required.

Key Skills and Experience

• Grade 12
• Min 2-year relevant working experience preferably in Facilities Management
• Computer literate (MSOffice)

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Key Accountabilities/ Principle
Responsibilities
 
Ensure that all duties are performed in accordance with the company’s Quality Management System and OHS Management System requirements.
 
Primary Duties

Processing of faults and incidents on the CAFMS

• Ensure all calls, however received, are logged onto the computer aided facilities management system
• Escalation of high priority calls to appropriate operational representatives
• Processing individual records from creation to closure including identifying the fault/incident in technical terms from description, root cause analysis and corrective action provided
• Issuing all CAFMS records to the correct operational representative
• Identify and report on records in varying statuses and drive to closure
• Receive and capture completed records from operations
• Ensure supporting documentation is uploaded against all records on the CAFMS where applicable
• Follow up that the task was successfully allocated

Follow up on all tasks

• Produce daily report on all requests logged on help desk for the applicable onsite managers highlighting present status
• Ensure all completed tasks are closed
• Highlight in-completed tasks and drive for closure
• Update task status for client information
• Produce CAFMS reports and submit to operational representatives weekly.
• It should be noted that, for operational reasons, it may be necessary to perform tasks other than those described herein from time to time.
• Prescribed procedures may be amended by management as and when required.

Key Skills and Experience

• Grade 12
• Min 2-year relevant working experience preferably in Facilities Management
• Computer literate (MSOffice)