IT Office Administrator at Marvel Placement Consultant

IT Office Administrator

• Our client, a small dynamic and growing Information Technology company based in Faerie Glen, Pretoria East, is seeking a detail-oriented IT Office Administrator to support their internal team.
• The ideal candidate must be willing to fit the mold by providing IT project support, Basic Bookkeeping, and office support.

Minimum Requirements:

• Matric.
• 2+ years’ experience in an administrative or office support role.
• Strong organisational and time management skills.
• Excellent verbal and written communication skills.
• Comfortable working with cloud-based tools (e.g., Google Workspace, Xero).
• Advantageous: Experience with helpdesk ticketing systems and familiarity with Xero accounting software.

Duties and Responsibilities:

Administrative and Office Support:

• Answer and direct incoming calls.
• Manage couriers, vendor quotes, and general office coordination.
• Handle email correspondence and follow-ups.
• Assist with general ad-hoc administrative tasks as needed.

Project and Helpdesk Coordination:

• Maintain master project and ticket lists.
• Monitor progress on open tickets and escalate where needed.
• Track and follow up on project milestones and client requests.
• Communicate updates to clients and request required information.
• Keep internal documentation up to date, including training materials, procedures, and configuration records.

Bookkeeping and Finance Support (Xero):

• Upload supplier invoices and expense slips.
• Liaise with accountants and ensure accurate financial documentation.
• Assist with invoicing, expense capturing, and payment follow-ups.
• Research and resolve discrepancies in payments or expenses.

Additional Responsibilities:

• Conduct basic user testing and provide non-technical user support.
• Compile reports from Xero and Google Analytics upon request.
• Perform online research and assist with marketing-related tasks.

Closing Date:

• 8 August 2025.