The office of the Pension Funds Adjudicator is a statutory body established in terms of section 30B of the Pension Funds Act, 24 of 1956. Section 30B entrusts the responsibility of carrying out the mandate on the Pension Funds Adjudicator and the Deputy Adjudicator/s. The Adjudicator and/or the deputy Adjudicators are appointed by the minister of Finance in ...
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OPFA is seeking to appoint candidates who are results-driven, passionate about service delivery, thrive under pressure, respect deadlines, and are team players with high levels of professionalism.
Responsibilities:
Investigate, analyse, and identify the essence of a complaint;
Draft correspondence and do follow-ups with Funds/Fund Administrators;
Analyse the adequacy of the responses from Funds/Fund Administrators and escalate issues timeously when necessary;
Prepare a draft determination based on research, adequate analysis of complaints, discussion with teammates, and also by incorporating directions given by their Line Manager;
Submit quality draft determinations to the Line Manager within set timelines;
Finalise Out of Jurisdiction matters and Settlements within time;
Adequately review and address corrections/review notes from the line manager or the Adjudicator;
Assist the Line manager or the Adjudicator with projects/ad hoc tasks as and when required;
Keep a record of own statistics and monitor own performance.
Computer Literacy (MS Word, Excel, MS Outlook)
NB: Candidates who do not meet the aforementioned requirements will not be considered and, therefore, need not apply.
Remuneration:
OPFA offers market-related remuneration commensurate with the successful candidate’s skills and experience.
Job Requirements
A Bachelor of Law Degree (LLB)
3 - 4 years legal drafting experience
Experience in the financial services sector will be an added advantage
Knowledge and understanding of the Pension Funds Act
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