Junior Back-Up Engineer at Nexio

ROLE PURPOSE

• A Junior Back-up Engineer is responsible for the technical support and administration of the Veritas NetBackup and DELLEMC Networker environments, from implementation, maintenance, and ongoing support.

ROLE REQUIREMENT
Following is a summary of the essential functions for this job.
Other duties may be performed, both major and minor, which are not mentioned below. Refer to full Job Description:

• Understanding of Data Protection, Backup and Restores
• Understanding of Data Archive
• Monitor self-service customer backups (using automated reports & tools)
• Manage capacity and performance of the backup infrastructure ensuring the integrity of the infrastructure on a day to day basis
• Monitor backup server environment, acknowledge incidents/problems, and resolving according to organization processes and procedures
• Troubleshoot performance issues related to the backup and recovery environment and recommend solutions
• Resolve escalated and complex incident/problem reports, and provides root cause analysis for incident reports, providing descriptive and timely updates for all assigned incidents/problems to appropriate management staff
• Liaison to vendors on vendor related incidents/problems
• Assist in mission critical restores.

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TECHNICAL / PROFESSIONAL COMPETENCIES

• EMC Networker backup solution administration, installation, configuration, proactive maintenance, ensure backups running within SLA
• Veritas NetBackup backup solution administration, installation, configuration, proactive maintenance, ensure backups running within SLA
• Proactively manages backup infrastructure and operations including hotfixes, code upgrades, performance optimizations and alert monitoring
• Must have good knowledge in troubleshooting backup failures on Windows, Linux, and Solaris machines.
• Must have good knowledge of Policy, workflow, group, and clients for Configuring the backup.
• Should have knowledge in handling the reports in EMC Networker and Veritas NetBackup
• Produce regular reports for management, to assist in cost recovery, capacity planning, analysis, and consolidation
• Performs defined backup and recovery baseline testing, participates in audits
• Capacity reporting and governance

QUALIFICATIONS & EXPERIENCE

• Matric
• In-depth knowledge and 2+ years of experience in Veritas NetBackup Data Protection product suites
• In-depth knowledge and 2+ years of experience in Dell EMC Data Protection product suites
• Technical and/or professional certification with one of Data Protection and Recovery Tools (Veritas NetBackup and EMC Networker essential)
• Good network knowledge and experience (essential)
• Solid knowledge and working experience with Linux (essential)
• VMware experience (advantageous)
• EMC SAN experience (advantageous)

LEADERSHIP COMPETENCY REQUIREMENTS

• Exceptional team engagement skills.
• Excellent verbal and written communication.
• Extensive industry knowledge with an eye towards the future.
• Diplomacy And Patience
• People Skills
• Strategic Thinking
• Listening
• The Ability To Set And Execute the Vision of the Company