Junior HR Administrator at Hollard Insurance

Job Advert Summary    
To effectively manage helpdesk by way of allocating and re-directing tasks and providing support to the HR Administrators with their related admin transactions, in a centralized support function according to Company Policy Process and Compliance within agreed SLA timeframes

• Allocating incoming telephone, e-mail and system generated requests/queries within the agreed SLA timeframe
• Responding to general telephonic and e-mail requests in a professional manner
• Responsible for retrieving and tracking of metrofiles when required – in doing so, adhering to PSS and Compliance policy
• Responsible for checking electronic files and uploading documents
• Providing administrative support to HR Administrators when required
• Organizing and updating of employee personnel records in the People systems historic
• Effectively manage tasks to ensure targets, deadlines and SLA requirements are achieved
• Keep up-to-date with company policies and legal compliance requirements
• Weekly and Monthly reporting
• Daily planning on the shared HRA calendar
• Adhoc projects within the HR admin space
• General Office duties

Required Knowledge and Experience    

• 2 years in an administrative position
• Experience in allocating tasks
• Strong administrative & organisational skills
• Intermediate PC literacy, MS office and Sage people (Helpdesk experience advantageous)
• High Accuracy with attention to detail
• Excellent verbal, written and in-person communication skills
• Stress tolerance and excellent time management skills
• Deadline driven
• A willingness to learn

Educational Requirements    

• Matric
• Successfully completed a learnership -advantageous
• Currently studying HR or will pursue the opportunity to develop within the HR space
• MIE -advantageous

Closing Date: 16th, March 2022