Junior People Coordinator at Ozow

• As our Junior People Coordinator, you’ll play a vital role in supporting and enabling our People function as we scale. This role is perfect for someone early in their HR career who’s passionate about people operations, psychometrics, building great candidate experiences, and creating smooth, efficient People processes. You will serve as a foundational point of contact, providing timely and accurate support to employees regarding basic People-related queries and documentation.

Your role and responsibilities

Support the development of People processes and data-driven insights

• Generate routine and ad-hoc People reports (engagement, recruitment metrics, onboarding feedback) to support decision-making, ensuring data integrity.
• Contribute to People team initiatives that improve employee experience and operational efficiency.
• Support the use of psychometric data in hiring and internal development conversations.

People Operations

• Support seamless onboarding and offboarding processes, including preparing documentation, coordinating first-day logistics, and ensuring system readiness.
• Maintain People team documentation, templates, and process guides to ensure accuracy, compliance, and consistency.
• Assist with employee lifecycle administration, including contract updates, probation documentation, and record management.

Talent Acquisition

• Own interview scheduling across multiple departments, ensuring coordination between hiring managers, candidates, and panel members.
• Conduct reference checks and pre-employment documentation collection.
• Administer and manage Ozow's suite of psychometric and technical assessments, including coordinating candidates, sending assessments, following up, and compiling score reports.
• Maintain accurate candidate records in our ATS and support a best-in-class candidate experience.

Tool Utilisation & Change Management

• Policy, process, documentation: Maintain and update People processes, playbooks, and compliance documentation.
• System or software implementation: Support the rollout of People-related tools such as ATS enhancements, HRIS updates, and L&D platforms.
• Automation and AI: Recommend opportunities for automation and leverage AI-first tools for scheduling, documentation, and workflow improvement.

You are an ideal candidate if you have

• A degree in Industrial / Organisational Psychology (or related field) with a strong interest in psychometrics and applied behavioural science.
• 0-2 years relevant work experience – in a tech related environment would be an added benefit
• Excellent organisational skills and the ability to manage multiple priorities in a fast-paced environment.
• Strong communication skills and the ability to interact professionally with candidates, managers, and employees.
• Curiosity and drive to broaden your HR exposure across both Talent Acquisition and People Operations.
• A passion for structured processes, great experiences, and continuous improvement.

Your skills and competencies

• You eagerly embrace change, absorb cross-functional skills, and connect ideas across disciplines to drive fresh thinking and innovation. 
• Ability to initiate, develop, maintain and leverage outstanding relationships to influence a wide network, both inside and outside the company. 
• A trailblazer who steps up, takes charge, and creates meaningful impact—those driven by performance and purpose to lead from the front and make a real difference every day. 
• You thrive in collaboration, embrace inclusion, and bring a genuine curiosity for global cultures—valuing collective success over individual credit. 
• Demonstrate strategic foresight, sound judgement, and the ability to make confident decisions under uncertainty, always working toward the best possible outcomes. 
• You challenge norms, champion innovation, and constantly seek growth—for themselves, their team, and the solutions they build. 
• You are a decisive doer—those who take initiative, follow through with confidence, and ensure results through courageous, hands-on leadership. 
• We value optimism, agility, and the strength to persevere under pressure—balancing performance with positivity, even in challenging environments. 
• You are driven, proactive individuals who take ownership, face challenges with grit, and consistently push for excellence—not just as participants, but as catalysts for success.