Junior Technician - Secunda at G4S

Main Responsibilities

Effective administration of the technology contract to ensure sound financial performance

• Conform and adhere to the profitability of contracts with a focus on records and hours.
• Contract Margin administration
• Billable hours
• Job Cards
• Coordinate and complete administration for the contract and invoice documentation and ensure accuracy of information

Effective management of operations

• Complete daily tasks with close monitoring of standards and hours of subordinates.
• Client retention and customer service levels
• Maintenance of positive customer relationships
• Quality Management/ Ops Process management – adherence to quality standard

Effective management of business development function

• New business development
• Identifying new business opportunities in the region’s sphere of operations, as well as in terms of growth of business with existing customers.

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
• Participate in safety forums created by the company for example safety meetings and safety talks.
• Report all safety incidents to the relevant people
• Discuss all safety incidents on all levels
• Follow-up on any activities assigned through safety
• meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

Qualification and Experience

• Grade 12
• A valid Driver's License
• Formal Security Management Training advantageous
• Electronic Security Services Management (2-3 years Management or similar)

Extensive experience with regards to implementation of the following systems:

• CCTV
• Access Control
• Intruder Detection
• Fire Detection
• Fire Suppression

Software Knowledge Level

• Knowledge of Time and Attendance.
• Knowledge of Access Control.
• Knowledge of CCTV
• Knowledge base on communication protocols i.e. TCP/IP.

Basic Computer literacy and proficiency.

• Windows 98 / 2000 / XP / Vista / Windows 7
• MS Office Suite (Full)
• CCTV
• Access Control

Hardware Knowledge Level

• Knowledge of Time and Attendance Hardware
• Knowledge of Access Control Hardware.
• Knowledge of CCTV
• Knowledge of Electric Fencing
• Knowledge of Gate Motors
• Knowledge of Intercoms
• Knowledge of PA systems
• Knowledge base on communication protocol wiring i.e. CAT5.

Hardware knowledge on the following:

• CCTV
• Alarms
• Electric Fencing
• Access Control
• Gate Motors
• Intercom
• PA systems

Skills and Attributes

• Managing Conflict
• Communication (Written and Verbal)
• Negotiation
• Computer literacy
• Delivering objectives