Knowledge Management and Business Process Specialist at Sasol

Sasol Mining operates six coal mines that supply feedstock for our Southern African integrated value chain. The coal supplied to Secunda Synfuels Operations (SSO) is mainly used as gasification feedstock and some is used to generate electricity. The coal supplied to Sasolburg Operations (SO) is used to generate electricity and steam. We also export coal from the Twistdraai Export Plant to international power generation customers via the Richards Bay Coal Terminal.

FUNCTIONAL OUTPUTS

• Business process development and optimisation
• Translate requirements from business process into system and business focused solution specifications
• Ensure full alignment and traceability from business requirements, high level design, functional specifications to application testing
• Develop measures to ensure health of business processes
• Analyse, define and document requirements for data, workflow, processes, interfaces, systems, networks and operational environment
• Effective knowledge and document management which conforms to ISO and other auditing standards
• Implementation of identified knowledge management systems including governed document management system for controlled documents
• Digitizing of all physical documents and records
• Develop effective filing systems where physical documents have to be archived
• Quality assurance of controlled documents
• Understand how documents interface with systems and business processes (e.g. GIS linking, IsoMetrix document integration)
• Ensuring collaboration within the organization
• Version control and archiving of all knowledge elements
• Development and management of process related information assets, including maps, procedural and training materials
• Contribute to the development and maintenance of an appropriate documented suite of relevant policies, processes and procedures
• Understand RPA (Robotic process automation) and the application thereof in the optimisation of processes

KEY ACCOUNTABILITIES

• Business processes to modeling, simplification, and implementation where applicable.
• Govern knowledge management and business process management.
• Manage and prioritize incoming requests for development, update or design.
• Drafting of business requirements specification for Group IM to implement systems – robotic process automation of processes.
• Identify and implement systems relevant to area, including training to users.
• Develop strong business partnerships to ensure adaption of solutions in Sasol Mining

JOB REQUIREMENTS

Please note the following clauses:

• The Sasol Group / Sasol Mining will never request you to make any cash deposits/payments as part of the recruitment process.
• In line with Sasol’s commitment to Employment Equity, preference will be given to suitable candidates from designated groups.
• In addition to a pre-employment medical examination, some positions may require a physical fitness assessment as part of the normal selection criteria. 

Qualifications:

• Relevant Bachelor’s degree in Business management or disciplines related to Business process management or relevant equivalent.
• Business analysis certification will be to your benefit.
• Valid driver’s license and own transport

Specific experience required

• 5 years relevant industry experience with high proficiency for improvement and technology application
• Experience in business process optimization and simplification.
• Problem solving, and Agile project management skills will be to your benefit.
• Knowledge of ISO 9001, ISO 15489 and Enterprise content management will be to your benefit.
• Experience in ARIS, BPMN, SharePoint, LiveLink and optical character recognition (OCR) technologies will be to your benefit.