L&D Manager: Commerce at The Heineken Company

Key Responsibilities:

Learning and Development:

• Identify development needs within the organization and design the best blended learning solutions to add value to the business and increase employee performance
• Align the delivery of development solutions to relevant competency frameworks.
• Support business leaders to identify functional development needs and identify various solutions to meet these needs, and oversee the various technical training functions within the business
• Support and align development programs with the people plan
• Stakeholder Management both internally and externally
• Update and facilitate HR processes and people management training materials
• Manage the overall learning and development budget and governance controls
• Strong experience with digital learning (eLearning) platform design, development and management would be advantageous

Reporting and Evaluation: 

• Report on training attendance statistics including spend (summary and per department) for HSA employees

Education & Experience:

• Bachelor’s degree in HRD/HRM / Industrial Psychology
• 8 years HR experience of which at least 5 years in learning and Development experience
• Education & Training certification an advantage (Assessor, Moderator, etc.)
• Minimum 3 years’ experience within a training and development management function in Commerce (i.e Marketing and/or Sales)
• Proven track record in the areas of training & leadership
• Experience with successfully designing and implementing training, leadership, team development solutions/interventions
• Experience and understanding of BBBEE and SETA reporting
• Strong facilitation experience
• Experience in designing, developing and maintaining digital learning platforms is advantageous