Pragma was founded in the 90's in South Africa and has since grown into a global leading asset management service provider, offering permanent employment to more than 400 employees on 4 continents.
Pragma's products and services are aligned with ISO 55000 and the GFMAMs 39 Subjects providing the platform for ISO 55001 certification readiness. Their product...
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A tertiary qualification in Business Administration, Marketing, Finance, HR, or Learning and Development is desired
At least 1 year of experience in Training Administration, Online Learning, Classroom training, or Learner Management Systems is advantageous
At least 1 year of experience with hosting webinars, and online conferences is advantageous
A strong command of the English Language both written and verbal
Computer Literate (Intermediate Experience in Outlook, Word, and Excel packages)
Good Telephone Etiquette
A strong focus on service excellence
A Good Virtual Online Presence
Duties & Responsibilities
Communicate with delegates via email and telephone to answer course-related queries
Capture booking registration forms to enroll delegates in training courses
Capture delegate data onto Learner Management System,scan, and store registration forms
Provide support in classroom training to printing training materials, booking catering, room set up, and presenter support
Provide support to virtual classroom training programs online such as welcoming delegates, hosting onboarding sessions, demonstrations of Virtual Classroom and Learner Management System, and troubleshooting challenges in the virtual delivery platform
Generate training reports and certificates
Collate course feedback into client close-off training reports