Learning & Development Content Design Manager at Clover S.A. Proprietary Limited

Job Advert Summary    

• Clover has a great opportunity for an experienced and highly motivated L&D Content Design Manager to join their Human Resource team. The successful individual will be responsible for designing, developing, and delivering engaging and impactful learning content and experiences.
• This role focuses on instructional design, e-learning development, face to face and multimedia content creation to support organizational capability-building initiatives. The L&D Content Design Manager will collaborate with subject matter experts (SMEs), instructional designers, and business stakeholders to create innovative and learner-centric solutions that enhance knowledge transfer and skill development.

Requirements    

• Degree
• Business English: Fluent
• Relevant experience in applying job-related concepts, techniques andprocesses at the required level  
• Computer literacy (Advanced)
• Experience in working with senior management.

Competencies    

• Coach and develop people  
• Ability to influence 
• Proactive andaction orientated  
• Approaches situations with an open mind andsolves problems creatively  
• Achieves results effectively.
• Must be a team player. 
• Maintains high standards   
• Lead anddrive change for improvement  
• Collaborate with others to achieve a common objective 
• Interpersonaleffectiveness.  
• Commitment andmotivation      
• Customer orientated.
• Ability to plan and organize.
• Ability to manage projects. 
• Communicate effectively.
• Thinking and reasoning logically.

Duties and Responsibilities    

Content Design & Development

• Design and develop high-quality instructional materials, including e-learning modules, videos, infographics, job aids, learning paths and outcomes and facilitator guides.
• Create interactive and engaging learning experiences using instructional design principles and adult learning methodologies. 
• Ensure all learning content aligns with business needs, learning objectives, and corporate branding. 

E-Learning & Digital Learning Solutions

• Develop and implement e-learning courses using learning management systems (LMS) and authoring tools.
• Incorporate multimedia elements (animations, simulations, interactive activities) to enhance learner engagement.
• Ensure digital learning solutions are mobile-friendly and accessible.

Learning Needs Analysis & Stakeholder Collaboration

• Partner with business leaders, SMEs, and HR teams to conduct learning needs assessments gaps.
• Recommend innovative and effective learning solutions to address skills gaps.
• Ensure content is tailored to different learning styles and preferences. 

Learning Evaluation & Continuous Improvement. 

• Use feedback mechanisms, assessments, and learning analytics to measure the effectiveness of training programs. 
• Continuously improve learning materials based on learner feedback and performance data.
• Stay updated with industry trends and best practices in learning design and technology.
• Ensure all learning content meets compliance, legal, and organisational standards.
• Maintain documentation and version control of training materials. 

Competency Management.

• Manage the job profiling processes and evaluation.
• Develop and execute on Competency framework. 
• Map competencies to positions.

Closing Date    

• 2025/10/28