Leather Retail Supervisor at Status Staffing

• Our client in the leather retail industry is seeking an experienced Retail Supervisor to join their team in Cape Town. The ideal candidate will have at least 3+ years of supervisory experience within the leather industry, along with a minimum of 3+ years’ retail or shop floor experience in a leather merchant environment. A Matric (Grade 12) qualification is essential, while tertiary education will be considered an advantage. The successful candidate must have a strong understanding of sales and marketing systems within a retail environment and be able to lead a team effectively while driving performance and customer service excellence.

REQUIREMENTS:

• Minimum of 3+ years supervisory experience in the leather industry.
• Minimum of 3+ years’ retail or shop floor experience within the leather merchant industry.
• Matric (Grade 12) qualification is essential.
• Tertiary education is advantageous.
• Strong understanding of sales and marketing systems within a retail environment.
• Demonstrated ability to deliver results with a proven track record of success.
• Self-motivated, proactive, and able to work independently while being a strong team player.
• Strong time management and organisational skills.
• Ability to lead, motivate, and inspire a team effectively.
• High level of emotional intelligence.
• Strong communication skills, both verbal and written.
• Proficient in Microsoft Excel and Word.
• Valid driver’s license and own vehicle preferred.

DUTIES:

• Provide operational support to the Retail Sales Team.
• Oversee the effective and efficient day-to-day running of the Retail Sales Team, ensuring high standards of housekeeping, customer service, and achievement of budgeted sales.
• Responsible for growing the existing customer database.
• Accountable for an individual sales target and acting as a role model in face-to-face sales and customer service excellence.
• Prepare and complete daily, monthly, and yearly reports for management, ensuring all team administration is carried out in line with company policies and procedures.