Mall Train Driver at Excellerate JHI

About the role

• As a Train Driver, you will operate the train inside of the mall in a safe and professional manner. Maintain a positive image of the Mall’s brand by driving customers through the mall during mall trading hours. Liaise with customers in a welcoming, pleasant and courteous manner when operating the train.

What you will bring

Inherent requirements for the position (non-negotiable)

• Grade 12
• Code B Drivers License

What will you be doing:

• Deliver outstanding customer service with energy and enthusiasm
• Establish a heartfelt connection with every customer
• Monitor stock and all marketing items in the Marketing storeroom
• Ensure that the marketing storeroom is neat and tidy
• To carry out a safety check daily in the mornings before any shoppers can board the train.
• The Driver must ensure that a limited number of passengers board the train and is never overloaded.
• The driver will always be friendly, professional and neatly presented.
• If at any time there is a situation that the driver does not feel comfortable addressing or a problem that needs to be solved, the driver must inform the Marketing Manager to assist.
• The driver will always be cognizant of his/her surrounding and make sober decisions when driving at a reasonable speed.
• Ensure that children are accompanied by an adult at all times. No adult can leave the child on the train at any point in time for any reason.
• Ensure that the train is charged fully overnight and inform the Marketing team should the train have any issues.
• Make use of the bell to warn shoppers that the train is heading in their direction.
• Ensure that the train is clean at all times.
• If any technical issue arises, the driver must stop the train immediately and contact the Marketing Manager as soon as possible, this includes accidents.