Manager Bakery - Parow at Pick n Pay Stores Limited

Description

To manage resources in order to maximize turnover and minimize shortage, ensuring that standards, processes, and policies are adhered to.

Requirements

• NQF 3 Bakery qualification
• 2-4 years experience as a Baker/Bakery Supervisor/Manager

Competencies

• Achieving results through others
• Plan, organize, and follow up on activities and plans
• Adhere to standards and policies
• Customer Orientation
• Communication skills – clearly conveying messages and actively listening
• Business mindedness
• Bakery Skills
• Production Planning

Key Responsibilities

Merchandising Management

• Conduct regular quality checks on merchandise
• Execute plano guide 100%
• Handle products as per SOP
• Ensure products are produced according to recipe specifications
• Ensure the department is ready for trade by store opening time
• Identify fast-selling lines within the store and understand implications on margin and sales opportunities
• Ensure sufficient product availability for customer demand
• Ensure compliance with hygiene, housekeeping, and safe working standards
• Monitor the implementation of all promotional activities – adherence to the promotional calendar
• Keep backup areas clean and clear
• Follow sell-by dates and rotate stock as per policy/SOP on the sales floor and in the backup area
• Maintain department merchandising and cleanliness standards throughout the day, keeping waste to a minimum

Food Safety & Hygiene

• Ensure hygiene and housekeeping standards are maintained
• Ensure stock rotation
• Monitor adherence to food safety and health and safety standards
• Manage non-conformances via effective corrective action
• Implement cleaning schedules and check effective cleaning and sanitation
• Record Food Safety Daily Checklist

Customer Services Management

• Respond to customer requests
• Answer queries on out-of-stock items, assist with replacement products, explain time to the next delivery, and address issues affecting stock availability
• Ensure department standards are maintained, equipment is manned, and in working order

Staff Management

• Communicate critical information to staff
• Set targets and activities – prioritize, delegate, and communicate
• Handle procedural, policy, and legislative non-compliance
• Attend monthly regional meetings, take information back to staff, and respond to queries on turnover/waste
• Check and amend Kronos scheduling
• Coach staff

Administration

• Ensure all equipment is properly maintained and in effective working order
• Ensure general maintenance standards are met
• Monitor waste and ensure procedures are adhered to
• Monitor turnover, identify opportunities for increasing turnover, and address any issues or barriers to achieving budgets
• Ensure all SELs are in place – print out and ensure all products have current and legible SELs for customers

Systems

• Gap scan for out-of-stocks
• Identify, count, and record out-of-stocks and over-stocks
• Draw excel reports from SAP, communicate and address stock concerns by completing excel sheets and sending them to Demand Planning
• Process IDTs via SAP
• Action reduced-to-clear on SAP as per SOP
• Check electronic communications regularly during the working day
• Process waste
• Ensure PID’s are counted correctly as per the National P & L schedule