Manager: IT at National Heritage Council of South Africa

Ref no: MIT/25/01/2024 

About the job: 

• The NHC has a vacancy for a Manager: IT who will be responsible to manage the establishment of the National Heritage Council’s Information Technology infrastructure including leading the development of the product roadmap, deployment, maintenance, IT governance and managing the provision of all Information Technology related services that meet business requirements. 
• The position is a 2 year fixed-term contract, based at Hatfield, Pretoria. 

 
Key responsibilities: 
Strategic leadership:

• Provide overall leadership to the IT function 
• Develop IT strategies and operational plans to support NHC initiatives 
• Develop, implement and manage IT policies and procedures 
• Monitor and manage performance to ensure successful implementation of plans and achievement of targets 
• Report periodically on the performance of the function 
• Manage that all external communications are aligned with the strategic objectives 
• Identify potential threats to progress and proactively implement corrective action as necessary 
• Identify risks, develop and implement risk mitigation measures in the area of responsibility 
• Develop and maintain the Unit’s Risk Register 
• Manage and monitor IT projects implementation and compliance thereof 
• Manage contracts and service level agreements in the area of responsibility 
• Produce progress and information reports according to requirements 
• Attend Management meetings, provide input to problem resolution and take steps to break down barriers that hinder progress 

IT Infrastructure Management:

• Establish NHC’s technological needs and implement appropriate IT support systems 
• Manage the identification of technology trends and evolving leading industry practices that may support or impede the success of the business 
• Develop IT processes aligned with industry best practices and in compliance with applicable laws and regulations for fiduciary, privacy, security, and social responsibility purposes 
• Develop and maintain an appropriate information technology structure that supports the needs of the business 
• Manage the installation of and maintaining of hardware, software, networks and systems 
• Manage the provision of comprehensive IT services for the NHC 
• Knowledge and data management: 
• Manage the mapping and implementation of the NHC's knowledge management architecture 
• Manage the creation of an electronic based information system 
• Manage the move from a paper-based information, knowledge and document system to an electronic based system 
• Determine outdated information and direct the updating or discarding of necessary information 
• Resource management: 
• People Management 
• Manage a positive and constructive culture 
• Set performance targets for the unit and regularly monitor achievement thereof 
• Manage capacity of subordinate/s through coaching, mentoring and identifying training opportunities for subordinates 
• Enable employees to implement and manage their development plans to address role competency gaps as well as personal growth and development 
• Provide clear work expectations and discuss goals with employees 
• Financial Management 
• Develop budget for area of responsibility 
• Track and monitor expenditure against allocated budget 
• Implement measures to ensure financial viability, eliminating wasteful expenditure 
• Asset Management 
• Manage the acquisition and safeguarding of the Unit assets, furniture and equipment

Continuous Improvement and Unit optimization: 

• Keep abreast of new developments and changes in the industry 
• Share new information and best practice trends with colleagues 
• Proactively introduce improvement opportunities in line with best practice to optimise processes 
• Create opportunities that encourage cooperation and teamwork 
• Manage that direct reports are equipped with the necessary resources to produce their work 
• Engage in activities related to productivity, teamwork effectiveness, problem solving and continuous improvement to optimise the outputs of the Unit 
• Create an enabling environment that encourages idea generation and problem solving in the Unit 
• Actively partake in business wide initiatives 
• Maintain ownership for own work, performance management and development 
• Quality assure all work 
• Maintain open and honest communication 
• Actively partake in business wide initiatives 
• Efficiently utilise the NHC resources 
• Comply to NHC policies and procedures 

Qualifications, skills and experience: 

• Post Graduate qualification in Information Technology, Computer Science or relevant NQF level 8 qualification 
• Advanced IT skills (Software, Hardware) 
• IT Governance, business and financial acumen 
• Computer literacy in MS Office packages, with high level Excel skills 
• Presentation skills 
• Report writing skills 
• Sound knowledge of PFMA, Treasury Regulations 
• Understand the public sector budgeting process 
• Extensive knowledge of all aspects of IT systems 
• Sound knowledge of Corporate Governance of ICT Framework, King III and the COBIT framework 
• At least 6 years’ relevant experience in Information Management, of which 3 years’ should have been at a management level 
• No registration required 
• Ability to read, analyse, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups and stakeholders. 
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages 
• Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables. 
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• While performing the duties of this job, the employee is frequently required to walk and talk or hear. The employee is occasionally required to be mobile. 
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• The noise level in the work environment is usually quiet. 
• Travelling 
• Driver’s License