Manager, Operations at DSV

Summary

• Responsible for the day-to-day running of the Rosslyn Operations.

Essential Duties And Responsibilities

• Full accountability and leadership on all aspects of the Road operations in Rosslyn
• Accountable for all initiatives being implemented across these operations, including potential new client take-on
• Meeting of all customer SLAs
• Fleet management and maintenance
• Overseeing Route and Driver allocations
• Overseeing fuel management
• Client KPI dashboard reporting, tracking and analysis
• Commercial / Financial understanding and application of contract and service level agreements and profitability
• Budget preparation
• Ensure accurate and timeous monthly invoicing and POD processing
• Managing daily operational performance in achieving metric targets
• Investigate failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions
• Overall staff management, coaching, mentoring, succession planning and IR in collaboration with HR
• Evaluate service offerings available and key areas for improvement on pricing, volumes, vehicle size and options

Qualifications

• Matric / Grade 12 (essential)
• Tertiary qualification in Logistics Warehouse Management or equivalent (Advantage)

Computer Skills

• Intermediate Microsoft Package ( Word, Excel PowerPoint & Outlook)
• Advanced Excel skills advantageous
• Transport tracking systems exposure

Minimum Requirements:

• Minimum of 5 years’ experience in a logistics environment, specifically Road Transportation
• Own vehicle and valid driving license
• Ability to travel and work extended hours
• Ability to wok in a complex and high-demand environment
• Ability to identify extension and new business development
• Must have high level of emotional maturity and intelligence, with assertiveness and high degree of common sense
• Procurement and commercial skills