Job Opportunities at DSV

Summary

• Accurate data administration to ensure POD, billing and data tracking is updated and maintained.

Essential Duties And Responsibilities

• General administrative duties
• Creation of LTA’s for loads executed on VFT
• Administrative query resolution
• Waybill capturing and scanning
• POD scanning and uploading
• Handling and resolving POD queries
• Liasing with customers if and when required
• Ensuring POD and waybill accuracy received
• Capturing of data into electronic systems used by business unit
• Ensuring driver data is kept accurate and up to date on VFT

Qualifications

• Matric / Grade 12 (essential)
• Higher certificate or diploma in office administration (advantage)

Computer Skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• VFT (advantage)

Minimum requirements:

• Fluent in English with good communications skills
• Excellent administrative skills
• 2 years previous experience in a Data Capture role dealing with Road Transportation billings
• Accuracy and attention to detail
• Ability to work under pressure
• Able to work overtime and on Saturdays and Sundays if required to do so
• A strong ability to multi-task, address and resolve issues
• Reliable transport
• Analytical Thinking
• Strong organizational skills

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Main purpose of the role

• The main purpose of this role is to manage the KZN regional New Business Sales team and meet set budgeted numbers.

Tertiary Qualification(s) – Advantage

Computer Literacy Level – MS Word, Excel, PowerPoint & Outlook

• Intermediate

Job Related Requirements

• 2-4 years Sales Management experience
• 5 years Field sales experience new business/retention
• Management and monitoring of CRM System inputs and accuracy
• Track record in achieving new business targets set per annum
• Developing and managing a healthy new business pipeline and monitoring progress through the sales cycle.
• Experience in coaching and mentoring new business sales staff to achieve set KPI metrics and achieve new business numbers set.
• Tender Management
• Experience in selling cross silo solutions and presenting to C Level
• Maintain and grow existing customer base
• Ability to plan, communicate and successfully implement new business accounts ensuring all internal and external stakeholders are aligned.
• Monitory and management of new business customer base for achieving forecasted spend and profitability.
• Weekly and monthly reporting
• Competitor analysis and understanding market trends.
• Reporting day to day to the GM New Business Sales
• Ability to execute performance management processes and disciplinary action as and when required.
• Develop strategies to improve conversion ratios.

Added advantages for this role – Electives

• Basic understanding of our industry and supply chain
• Strong administrative skills with high attention to detail
• Strong business development skills
• Professional conduct & appearance at all times
• Strong interpersonal and conflict resolution skills.
• Positive attitude

Duties and Responsibilities:

• Cash Flow – Hit the accounts receivable target quarterly
• EBITDA – Ensure client profitability by selling at band rates to ensure national profitability
• Action any unprofitable clients that get allocated to the region
• Growth – Hit quarterly revenue budget and ensure the full year new business target is achieved for the Region as well as strategy to achieve stretch budget
• Ensure growth within the entire Region
• Ensure that the correct process is followed on all lost clients and regain at have a plan to regain lost accounts, this must be monitored and measured quarterly.
• Management of new business resources to ensure set KPI metrics are being achieved.
• Ensure the team conduct quality calls with clients and ensure a qualified pipeline.
• Develop individual new business strategy, ensure this is implemented and reviews done with GM and MD twice per quarter.
• Ensure that Executive Sponsors are visiting the top 3 clients per region at least twice per annum. Keep record of minutes of these meetings.
• Ensure accuracy of monthly forecasts
• Compliance to the key performance indicators as set for the financial year.
• Ensure the team members are providing quality opportunities and that pipeline forecast versus actual spend is managed and monitored to obtain full projected revenue.
• Ensure all activities are loaded on the CRM System and that quality information is captured.
• Close co-operation with internal departments to meet customer requirements
• Ensure monthly business reviews are consistent and that the correct data is presented to the client with actions plans on how we anticipate to improve. Measure the outcomes.
• Accomplish Regional Sales Human Resource objective by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining employees in assigned Region.
• Communicating Job expectations, planning, monitoring, appraising and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieve Regional Sales Operations objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; resolving customer problems; identifying trends; determining regionals sales system improvements; implementing change.
• Meet regionals sales financial objectives by accurate forecasting; preparing annual budget; scheduling expenditure; analyzing variances; initiating corrective actions.
• Establish sales objectives by creating a sales plan for the region in line with the National objectives.
• Maintain and expand customer base by communicating with the Sales Executives; building and maintaining rapport with key customers; identifying new customer opportunities.
• Recommend new initiatives requested by clients and service changes; surveying customer needs and trends; tracking competitors.
• Remain up to date by participating in training opportunities offered by the organization; reading professional publications and maintaining personal networks.
• Direct and co-ordinate all sales activities.
• Consult with other department heads to ensure Sales remains up to date with changes in service offering and feedback on operational shortfalls.
• Visit regional branches to ensure compliance to sales requirements and strategy and assist with new business opportunities.
• Direct the Sales Executives, BDM’s and Sales Support staff to keep records of all correspondence, tender submissions, credit applications and other documentation as indicated by the company’s internal sales operating procedures.

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Summary

• This service aims to ensure efficiency and contract adherence in terms of client relations, operational performance, commercial and financial performance, people management and development and continual improvement initiatives.
• The role needs to ensure operations are managed in accordance with the DSV standards and policies and procedures and also have to ensure that the DSV strategy, goals and initiatives are cascaded down through the organization into the various operations.
• Support and actively participate in development services and solutions to complement DSV’s offering to the Automotive industry specifically the Client.

Essential Duties And Responsibilities

• Full accountability and leadership on all aspects of the BMW operations in Gauteng
• Accountable for all initiatives being implemented across these operations
• Meeting of all customer SLAs
• Compliance of BMW site requirements and standards as set out by the Client
• Unlock synergies within operations to improve competitiveness of solution to the BMW Client
• Ensuring Client’s needs and expectations are consistently met within scope of the SLA
• Client interaction and issue resolution to ensure Client satisfaction
• Thorough understanding and application of contract and service level agreement to achieve account stability and profitability
• Assist in ensuring accurate and timeous monthly invoicing
• Claims resolution, investigate and understand claim details per incident, report internally and negotiate and process compensation when valid
• Actively managing daily operational performance to consistently achieve performance metric targets
• Delivering on Client and internal CIP requirements and driving lean culture
• Internal stakeholder communication management, ensure agreed to meetings, conference calls and forums are planned and conducted internal as agreed to by all stakeholders, this is an ongoing requirement
• Customer dissatisfaction process, analyze failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions
• Firm and consistent approach to ongoing performance measurement and management of team
• Resolution of all IR issues in conjunction with HRM
• Coaching and mentoring of team to achieve Client objectives
• Drive training interventions to close skills gaps in operations
• Monthly KPI dashboard consolidation and reporting, root cause analysis and corrective action implementation and tracking

Qualifications

• Matric / Grade 12 (essential)
• Tertiary qualification in logistics / supply chain management / operations management (added advantage)

Computer Skills

• Intermediate Microsoft Package ( Word, Excel PowerPoint & Outlook)
• Advanced Excel skills advantageous
• MS Office Suite – Intermediate Level
• E-Mail and Internet practicality
• Vehicle Tracking Systems and/or WMS experience
• Client Internal Systems
• VFT (added advantage)
• Handheld Scanning Device experience

Minimum requirements:

• Excellent administration skills required
• Ability to work in cross-functional teams
• Minimum 5 years experience within the Road Transport and Logistics environment combined with Supervisory / Management exposure
• Ability to think pro-actively and under extreme pressure

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Summary

• Responsible for the day-to-day running of the Rosslyn Operations.

Essential Duties And Responsibilities

• Full accountability and leadership on all aspects of the Road operations in Rosslyn
• Accountable for all initiatives being implemented across these operations, including potential new client take-on
• Meeting of all customer SLAs
• Fleet management and maintenance
• Overseeing Route and Driver allocations
• Overseeing fuel management
• Client KPI dashboard reporting, tracking and analysis
• Commercial / Financial understanding and application of contract and service level agreements and profitability
• Budget preparation
• Ensure accurate and timeous monthly invoicing and POD processing
• Managing daily operational performance in achieving metric targets
• Investigate failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions
• Overall staff management, coaching, mentoring, succession planning and IR in collaboration with HR
• Evaluate service offerings available and key areas for improvement on pricing, volumes, vehicle size and options

Qualifications

• Matric / Grade 12 (essential)
• Tertiary qualification in Logistics Warehouse Management or equivalent (Advantage)

Computer Skills

• Intermediate Microsoft Package ( Word, Excel PowerPoint & Outlook)
• Advanced Excel skills advantageous
• Transport tracking systems exposure

Minimum Requirements:

• Minimum of 5 years’ experience in a logistics environment, specifically Road Transportation
• Own vehicle and valid driving license
• Ability to travel and work extended hours
• Ability to wok in a complex and high-demand environment
• Ability to identify extension and new business development
• Must have high level of emotional maturity and intelligence, with assertiveness and high degree of common sense
• Procurement and commercial skills

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Main Purpose:

• To lead, support, coach and develop a team of field sales persons, ensuring that the required new business targets are met as a result of gaining profitable new clients. Attain new business in the KZN area. Identify new business opportunities and market trends, setting strategic growth plans for the region.
• Manage the sales team's lead bank to ensure the right clients are being targeted

Job-related requirements:

• A minimum of 5 years experience in Freight Forwarding knowledge and Client Facing Experience (2 years min)
• Experience in managing a team would be an added advantage.
• A Proven track record in selling and meeting targets.
• Ability to present in front of Blue-Chip clients at a senior level.

Electives:

• Leadership ability, goal driven, enjoying pressure environments, financial acumen, knowledge of current Incoterms, direct client facing experience
• Ability to develop client relationships and grow business, organizational ability, manage the detail around the team, discipline

Tertiary Qualification: Advantage

• Computer literacy: MS Excel, Outlook, Word

Duties and Responsibilities:

• To hold prospecting blitz's and run various campaigns to accelerate the process of gaining new business
• To assist and support the sales team in preparing and delivering proposals, tenders and presentations to potential clients that are of a high standard
• Ensure required monthly and accumulative targets are met
• To compile and oversee the completion of required weekley, monthly and quarterly reporting
• To ensure adherence by sales persons and the team at large with established policies and procedures
• To build and foster good relations with various other internal and external stakeholders.
• Managing your sales team to ensure that all are contributing and achieving target
• Achieving the sales budget for the year
• Retaining our exisiting client base
• Ensure that DSV products and services are embedded within our client base
• Driving Innovation within our clients
• Manage debtors
• Being an ambassador for the DSV brand

Daily:

• Direct Client engagements - dealing with crisis, preparing presentations, supporting your team
• Daily management of your direct staff
• Driving the effective use of MS Dynamics as a CRM tool

Weekly:

• Feedback to the management team of previous weeks client engagements
• Report ex MS Dynamics of previous weeks activities

Monthly:

• Month end reports to the GM and the to Sale director
• 1-1 sessions with your staff
• Manage any internation sales visits or regional visits

Annually:

• Develop an annual budgetfor the comining year
• Develop the srategy and focus areas for the coming year
• Ensure that we are correctly resourced to achieve budget