Managing Director - Cape Town at Publicis Groupe

Key Responsibilities:

People Management:

• Creative an environment & culture where Talent can thrive.
• Management of Top Talent candidates, management of succession planning, management of career development with direct reports.
• Deliver on performance reviews as per company timings.
• Management of salary payroll and talent reward & recognition

Client Management:

• Support the client leaders with client relationships day to day.
• Clients are also inclusive of the global Publicis teams that we service on various clients.
• Ensure above 75% on client satisfaction scores.

Retail and Sales Activation Expertise:

• Leverage your deep knowledge of sales activation processes, from concept to final execution, to ensure the agency's work meets industry standards and client expectations.
• Be able to guide both clients and procurement to see the strategic value of a connected approach to sales activation.

Operational Management:

• Ensure sound operational management of the agency.
• Management of utilization across all staff members.
• Continue to develop innovative ways of working to ensure the brand is agile and delivers to client’s needs.
• Stay at the cutting edge of new technologies to enable efficient ways of working.

Financial Management:

• Deliver on the budget as set down.
• Strive to achieve the stretch target as set by the PGA Exco.
• Sound financial management of expenditure budgets.
• Ensure efficient financial management at a job level ie.  Job recons etc.
• Technology Integration, data and Innovation:
• Stay up-to-date with the latest sales technologies and tools. Identify opportunities to incorporate automation and new production methods into the agency's workflows, increasing efficiency and reducing costs.
• Use your understanding of data (and working with partners in PGA) to look for new opportunities to innovate in data offerings in the sales activation journey
• Test & learn around innovation is key to the continued success of the brand.

Quality Control

• Implement and maintain rigorous quality control processes across all production phases, including pre-production, production, and post-production. Ensure consistency and excellence in all client deliverables.

Global partnerships:

• Publicis is a very active Global Network and hence the position requires integration and collaboration with other production practices globally.
• Compliance and Risk Management:
• Ensure the agency complies with all relevant laws and regulations. Develop and implement risk mitigation strategies to protect the agency and its clients.

Supplier/Partner Management:

• From time to time, you will be required to work with external suppliers.  You are responsible for management of relationships and ensure that you get the best quality output and service from them.
• You will be required to negotiate best value in pricing from these suppliers/partners in terms of pricing.

KPI’s:

• Retention of 80% of staff within the team over a 12-month period.
• Meeting & exceeding annual budgets.
• Sound relationships with the global & local teams as measured in 360 feedback.
• Retention of all clients.
• Growth of the business on an annual basis (to be determined annually during the planning phase).

Qualifications

Knowledge / Experience

• 10+ years in a senior position within the broader industry.
• Understanding of how the agency works and how jobs flow throughout.
• Understanding of the client’s business and goals.
• Strong people skills
• Understanding of the production process.
• Sound financial management skill.