MDW Senior Systems Administrator at SANNE

Role summary:

MDW Senior Systems Administrator is part of a team of engineers responsible for maintaining desktop/server environment. The role holder would be working or interacting both with team, and with users in the office or abroad. The working hours are 08:00 to 17:00. Occasional weekend work would be expected.

Key Responsibilities

• The main responsibility is to ensure high availability and improve the performance of the Virtual Desktop environment within complete application suite in SANNE workplace, as well as to manage maintain and support Virtual desktop Citrix and RDS environments keeping the end user experience at its highest level;
• Manage various types of medium-to-complex project initiatives, upgrades, and maintenance activities;
• Application and Operating System life-cycle management including upgrades, patching and off-hours maintenance and change control execution;
• Automation of engineered scripted solutions to address configuration issues or desired results;
• Monitor, troubleshoot and analyse issues with Servers, Applications, infrastructure services etc;
• Strong Exchange/ Office365 Resource Requirements;
• Navigating/Troubleshooting within Citrix;
• AWS administration experience;
• Experience with VMWare vCenter/vSphere a plus;
• PowerShell or similar scripting experience;

Requirements

Skills / experience:

• Experience: 3-7 years’ experience working with and/or managing employee experience tools;
• Domain Expertise: Be equipped with knowledge on deploying and managing employee virtual desktop environment such as Citrix, Microsoft RDS;
• Organized and creative: Must be able to respond to tight timelines and have the ability to problem-solve with creative solutions that enhance the employee experience;
• Must have experience with Microsoft server operating systems and services, to include Active Directory, File and Print services, IIS, permissions, and security; experience with Microsoft desktop applications and operating systems; and experience with network protocols, design and maintenance;
• Analytical and strategic: Need to be able to use data to generate insights and reports that translate into strategic initiatives to improve processes;
• Must have good organization skills to balance and prioritize work and multitask; good analytical and problem-solving skills to troubleshoot systems problems; and good communication skills to communicate with support personnel, customers, and managers;
• Must be able to work independently and as part of a team.