Meeting & Events Supervisor at Radisson Hotel Group

About the job

• Are you passionate and driven enough to pack our events diary? We’ve got first class meeting space your challenge is to fill it. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
• Our Meeting & Events Team are the leaders in delivering the perfect production, for success does not just happen, it is planned. Are you a natural and passionate organizer and able to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
• As Meeting & Events Supervisor, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
• Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Meeting & Events Supervisor:

• Supports the smooth running of the meeting & events department, where all aspects of the client and guest experience are delivered to the highest levels
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
• Delivers on plans and objectives where meeting & events initiatives & hotel targets are achieved
• Supervises the meeting & events team fostering a culture of growth, development and performance within the department
• Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholders
• Takes ownership to ensure that standard meetings & events practices are adhered to, providing recommendations that will drive sales performance and provide added value
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Meeting & Events Supervisor:

• Experience in meeting & events
• Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style
• Commitment to delivering exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions with proven problem-solving capabilities offering support where required
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experience of working with IT systems on various platforms
• Strong communication skills

Skills

• Microsoft Office Software
• Proven Experience in Meetings & Events
• Good Leadership Skills
• Ability to Multi - Task
• Fast-Paced Experience
• Outstanding Analytical and Strategic Skills
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