Fresh Jobs at Newmark Hotels

Job Advert Summary    

• Casa Luma is seeking a proactive and hands-on Maintenance Supervisor to lead the day-to-day maintenance operations of the property. This role is responsible for ensuring that all hotel facilities, equipment, and guest areas are maintained to the highest standards, providing a safe, functional, and exceptional environment for both guests and employees.
• The successful candidate will supervise the maintenance team, coordinate preventative maintenance programmes, respond to maintenance requests, oversee contractors where required, and ensure compliance with health and safety regulations. A strong focus on quality, operational efficiency, and guest satisfaction is essential.

Minimum Requirements:

• Minimum 3 years' experience in a maintenance supervisory role, preferably within the hospitality industry.
• Strong knowledge of electrical, plumbing, HVAC, carpentry, and general building maintenance.
• Experience with preventative maintenance planning and asset management.
• Good understanding of Occupational Health & Safety requirements.
• Excellent leadership, problem-solving, and communication skills.
• Ability to work flexible hours, including weekends and public holidays when required.

Duties and Responsibilities    

• Supervise and coordinate the daily activities of the maintenance team, ensuring work is completed safely, efficiently, and to the required standard.
• Plan, schedule, and monitor preventative maintenance programmes for all hotel facilities, plant, equipment, and guest areas.
• Respond promptly to maintenance requests, prioritising work to minimise disruption to hotel operations and the guest experience.
• Conduct regular inspections of guest rooms, public areas, back-of-house facilities, and equipment to identify maintenance requirements and ensure quality standards are maintained.
• Oversee repairs relating to electrical, plumbing, HVAC, carpentry, painting, and general building maintenance, either personally or through the maintenance team.
• Ensure compliance with Occupational Health & Safety (OHS) legislation, fire safety regulations, and company policies and procedures.
• Monitor and maintain accurate maintenance records, work orders, asset registers, and preventative maintenance schedules.
• Manage maintenance inventory, tools, equipment, and spare parts, ensuring stock levels are controlled and procurement requests are submitted when required.
• Liaise with external contractors and service providers, ensuring work is completed according to agreed service levels and quality standards.
• Support the preparation and management of the departmental maintenance budget by controlling costs and identifying opportunities for operational efficiencies.
• Assist with the implementation of sustainability initiatives, including energy, water, and waste reduction programmes where applicable.
• Train, coach, and develop maintenance team members to improve technical skills, productivity, and service standards.
• Collaborate with Housekeeping, Front Office, Food & Beverage, and other departments to ensure maintenance issues are resolved promptly and guest satisfaction is maintained.
• Participate in emergency response procedures and be available to respond to urgent maintenance issues outside of normal working hours when required.
• Drive the use of maintenance management systems and digital reporting tools to improve tracking, accountability, and operational performance.
• Perform any other reasonable duties as required to support the operational needs of the hotel.

Deadline:23rd October,2026

go to method of application »

Job Advert Summary    

• We are looking for a passionate and hands-on Duty Manager to lead daily operations and deliver exceptional guest experiences. You will oversee the smooth running of the property, support departmental teams, and ensure the highest standards of service are consistently achieved. In the absence of the General Manager, you will take full responsibility for the operation, leading with confidence, professionalism, and a guest-first approach.

Minimum Requirements    

• Hospitality qualification or equivalent professional training.
• 3–5 years’ experience in guest services or operations, with supervisory experience in a 4- or 5-star hotel environment.
• Strong leadership, communication, and organizational skills.
• Proven ability to manage cross-departmental operations
• Experience in marketing collaboration and upselling strategies.
• Computer literacy (Opera PMS, POS systems, MS Office).
• Professional grooming and interpersonal skills.
• Flexibility to work varying shifts, including weekends and holidays

Duties and Responsibilities    
Guest Liaison & Hosting

• Act as the primary point of contact for guests throughout their stay 
• Personally greet arrivals, oversee check-in/out, and ensure guest preferences are honoured.
• Resolve guest issues calmly and decisively, escalating only when necessary.
• Monitor guest feedback daily and ensure immediate corrective action.

Operational Oversight

• Ensure all departments perform duties to standard.
• Conduct property walk-throughs to monitor cleanliness, presentation, and readiness.
• Oversee front office standards, ensuring consistency in guest check-ins

Leadership & Delegation

• Lead daily briefings with staff to set priorities and reinforce Newmark standards.
• Supervise departments during shifts, ensuring efficiency and attentiveness.
• Step in to assist across departments when operational demands require.
• Act as GM’s deputy, assuming full authority in their absence.

Reporting & Handover

• Complete detailed daily operational logs and end-of-shift reports for GM review.
• Ensure structured handovers between AM and PM shifts, with no loss of information.
• Communicate clearly with GM and management team regarding issues, resolutions, and guest trends

Deadline:23rd October,2026

go to method of application »

Job Advert Summary    

• Receptionists are the first point of contact for guests and they play an important role in guest experience. They are responsible for providing a warm, professional, and efficient welcome to guests while managing all front office duties to ensure a seamless check-in and check-out process, and a positive guest experience

Minimum Requirements    

• Fluent in English – written and verbal
• High attention to detail
• Customer service-focused with excellent interpersonal skills
• Strong teamwork and communication abilities
• Ethical and reliable, acting in the best interest of the company
• Experience with Opera PMS 
• Available to work shifts, weekends, and public holidays

Duties and Responsibilities    

• Adhere to all company policies, procedures, and SOPs
• Assist the Duty Manager in executing front desk operations using appropriate systems
• Record, process, and manage all information related to in-house guests
• Maintain front office tidiness and secure guest documents and registration details
• Allocate rooms in coordination with Housekeeping for optimal workflow
• Welcome guests in a friendly, professional, and courteous manner
• Ensure registration forms are accurately completed, aligned with reservations, and payment details are secured
• Coordinate with porters for prompt luggage handling
• Reconcile front office and housekeeping reports
• Print reports for operational use and distribute as necessary
• Comply with the company’s credit and billing policies
• Complete end-of-shift duties according to SOPs
• Maintain a professional and well-groomed appearance at all times
• Prepare for group arrivals in advance
• Perform other administrative or operational tasks as requested

Deadline:23rd October,2026

go to method of application »

Job Advert Summary    

• The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department, ensuring guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness and presentation. The role supervises housekeeping staff, conducts quality inspections, manages room allocations, provides on-the-job training, and ensures compliance with company standards, health and safety regulations, and guest service expectations.

Minimum Requirements    

• Clear communication skills – written & verbal
• Excellent attention to detail, initiative & interpersonal skills
• Highly responsible, reliable & trustworthy
• Presentable, well-spoken & professional individual
• Act in good faith & in the best interest of the Company at all times
• High guest centric approach to ensure overall customer service
• Ability to work shifts

Duties and Responsibilities    

• Ensure that all company policies, procedures & SOPs are adhered to
• Supervise staff effectively
• Assist in identifying training needs & implements training when required
• Checks that rooms are cleaned efficiently & quickly in order to maximise room occupancy
• Checks that public areas are serviced & cleaned daily
• Responsible for master keys & security of the bedroom floors
• Makes daily checks on rooms & other facilities to ensure company standards have been met
• Assist in receiving, storing & control of department supplies, equipment, linen & uniforms
• Prepare Room Attendants work duty lists & distribute master keys, ensuring that keys are returned at end of every shift
• Maintains excellent & courteous relationships with guests
• Report any maintenance defects to the Maintenance Department
• Maintain highest standard of hygiene within the property
• Any other adhoc duties that may be required

Deadline:23rd October,2026

go to method of application »

Job Advert Summary    

• The Maintenance Handyman is responsible for carrying out general maintenance, repairs, and preventative maintenance across the hotel to ensure that guest rooms, public areas, and back-of-house facilities are safe, functional, and maintained to hotel standards

Minimum Requirements    

• Grade 12 / Matric (advantageous).
• Minimum 2–3 years’ experience in a maintenance or handyman role, preferably in a hotel or similar environment.
• Basic knowledge of plumbing, electrical, carpentry, and general building maintenance
• Good problem-solving and troubleshooting skills.
• Ability to work independently and under pressure.
• Strong attention to detail.
• Time management and prioritisation skills.
• Good communication skills.
• Required to work weekends, public holidays, and shifts

Duties and Responsibilities    
General Maintenance

• Perform day-to-day maintenance and repairs in guest rooms, public areas, offices, and back-of-house areas.
• Attend to maintenance requests promptly and efficiently.
• Conduct minor plumbing repairs (leaks, blockages, taps, toilets).
• Carry out basic electrical work (changing plugs, light fittings, switches – within legal scope).
• Perform basic carpentry work (doors, locks, furniture repairs).
• Assist with painting, patching, tiling, and general building maintenance.

Preventative Maintenance

• Conduct routine inspections of rooms and facilities to identify maintenance issues.
• Carry out preventative maintenance tasks according to schedules.
• Report major defects or safety risks to the Maintenance Manager immediately.

Health, Safety & Compliance

• Ensure compliance with Occupational Health and Safety regulations at all times.
• Maintain a clean, safe working environment.
• Use tools, equipment, and PPE correctly.
• Report hazards, incidents, and near misses promptly.

Guest & Staff Support

• Respond professionally and courteously to guest maintenance requests.
• Minimise disruption to guests while performing repairs.
• Work closely with Front Office, Housekeeping, and other departments to resolve issues.

Tools, Stock & Equipment

• Maintain tools and equipment in good working condition.
• Report damaged or missing tools.
• Assist with stock control of maintenance supplies and materials.

Additional Duties

• Assist contractors when required.
• Be available for emergency maintenance issues after hours when required.
• Perform any reasonable duties assigned by management

Deadline:25th October,2026