Mobile Officer : Western Cape (10) at The Department of Home Affairs

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What we do

The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Departments core functions are:

Civic Service:

•  Maintaining the National Population Register (NPR)
• Managing the birth, mar...
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  Mobile Officer : Western Cape (10)

  • Job Type Full Time
  • Qualification Higher National Certificate , National Certificate
  • Experience
  • Location Western Cape
  • City Bellville , Cape Town , George , Stellenbosch , Worcester
  • Job Field Administration / Secretarial 
  • Salary Range R300,000 - R400,000/month

  Location & Reference:

  • Western Cape: PSP: Laingsburg Ref No: HRMC 7/24/1cl (X1 Post)
  • Western Cape: Medium Office: Oudtshoorn Ref No: HRMC 7/24/1cm (X2 Posts)
  • Western Cape: Medium Office: Malmesbury Ref No: HRMC 7/24/1cn (X2 Posts)
  • Western Cape: Medium Office: Beaufort-West Ref No: HRMC 7/24/1co (X1 Post)
  • Western Cape: Medium Office: Caledon Ref No: HRMC 7/24/1cp (X1 Post)
  • Western Cape: PSP: Vradenburg Ref No: HRMC 7/24/1cq (X1 Post)
  • Western Cape: Medium Office: Vredendal Ref No: HRMC 7/24/1cr (X2 Posts)

  REQUIREMENTS : 

  • An undergraduate qualification in Public Administration / Public Management / Operations / Human Resources / Business Management at an NQF Level 6 as recognised by SAQA 
  •  One (1) year clerical experience will be an added advantage 
  •  Experience in client and customer service environment will be an added advantage 
  •  Sound knowledge of the Batho Pele Principles 
  •  A valid driver’s licence (Code 10) and a valid Public Driver Permit (PDP) 
  •  Basic knowledge of Public Service Regulations 
  • Basic knowledge of the Departmental Legislation and Prescripts (Civic Services) 
  •  Basic knowledge of Human Resource Regulatory Framework Knowledge of Civic Services Operations 
  •  Basic knowledge of Civic Services Prescripts.

  Required skills and competencies: 

  • Communication and sound interpersonal skills
  •  Time management
  • Problem solving skills
  •  Planning and organizing
  • Supervisory skills
  • Basic Report writing skills
  •  Basic Computer literacy 
  •  Extensive travelling is required.

  DUTIES : 
  The successful candidate will be responsible for the following specific tasks: 

  •  Supervise and administer the daily operations of Civic Services functions within the Mobile Offices, Identity Document, Birth, Marriage and Death (BMD) and Passport application processes 
  •  Supervise and monitor operations in different service points 
  •  Management of queues for clients visiting the office and daily operation of the office 
  • Ensure that the Mobile Office is properly maintained and examined to render services 
  •  Perform daily trips and post-trip vehicle
  • inspections and ensure that the Mobile Unit is in the best safety condition at all times 
  •  Implement effective risk and compliance in line with the relevant practices 
  •  Facilitate the provision of client services to service points 
  •  Operate the specialised equipment in the front and back office as required 
  •  Drive the mobile unit to the required service point and ensure that the mobile unit is set up at the required location at the scheduled time '
  •  Ensure that clients embark and disembark (i.e. disabled clients) the mobile units where required 
  •  Maintain relationship with various internal and external stakeholders
  •  Comply with relevant Civic Services frameworks 
  •  Supervision of resources (human and physical) within the unit. 

  Method of Application

  APPLICATIONS :

  • Applications must be sent to the correct DHA address specified at the below; OR
  • Submitted on the following the link: https://[email protected]. Search opportunity name per Province and town, e.g. mobile officer or civic services clerk. Applicants who do not have access to the internet may submit their applications to the nearest Regional Offices of the Department of Employment and Labour (Labour Centres); Enquiry related to the system: [email protected] and enquiries related to the work opportunities: [email protected] (082 886 9627) and [email protected] (076 983 8905) as well as Call Centre for system enquiries 086 010 1018.

  ENQUIRIES : 

  • Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418
  • Free State: Mr C Mgwadleka, Tel No: (051) 410 3912
  • Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039
  • KwaZulu-Natal: Ms N Tshezi, Tel No: (033) 845 5003
  • Limpopo: Mr J Kgole, Tel No: (015) 287 2802
  • Mpumalanga: Ms N Dlangisa, Tel No: (013) 752 2504
  • Northern Cape: Ms S Botha, Tel No: (053) 807 6700
  • North West: Ms M Seleke, Tel No: (018) 397 9904
  • Western Cape: Mr M Pienaar, Tel (021) 488 1409

  APPLICATIONS : 
  Quoting the relevant reference number, direct your application to:
   The Department of Home Affairs Office as follows:-
  Eastern Cape:

  • Postal Address: Private Bag 7413, King Williams Town, 5600
  • Physical address: 11 Hargreaves Avenue, King William’s Town, 5600

  Free State:

  • Postal Address: Postal address: P.O Box 12262 Brandhof 9324
  • Physical Address: 40 Victoria Street Willows Bloemfontein 9301

  Gauteng:

  • Postal Address: Private Bag X108, Braamfontein, 2017,
  • Physical Address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017

  KwaZulu-Natal:

  • Postal Address: Private Bag X 09, Pietermaritzburg 3209
  • Physical address: 181 Church Street, Pietermaritzburg 3209

  Limpopo:

  • Postal Address: Private Bag X 9517, Polokwane, 0700
  • Physical Address: 89 Biccard Street, Polokwane, 0699

  Mpumalanga:

  • Postal Address: Private Bag X11264, Nelspruit, 1200,
  • Physical Address: 29 Bester Street, Nelspruit, 1200

  Northern Cape:

  • Postal Address: Private Bag X 6073, Kimberley 8300
  • Physical Address: Quantum Leap Building, 69 Du Toitspan Road, Kimberley, 8300

  North West:

  • Postal Address: Private Bag X 119, Mmabatho, 2735,
  • Physical Address: Cnr Sheppard and Carrington Street, Mafikeng, 2745

  Western Cape:

  •  Postal Address: Private Bag X 9103, Cape Town, 8000
  •  Physical Address: 4th Floor FairCape Building, 56 Barrack Street, Cape Town, 8000

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