Network Engineer at Capita

Network Engineer

• The Network Engineer supports the Capita Corporate networks; implements network systems and subsystems and associated hardware and software.

Key Performance Areas

• 24 x 7 support for network infrastructure
• Implementing & Management of Local Area network (LAN).
• Implementation & Management of Wide Area network (WAN).
• Proactive monitoring & management of Network infrastructure.
• Ensure Network uptime of the highest level.
• Respond to logged incidents and requests
• Implementation of changes as per change management policy.
• Liaison with 3rd party service centre and engineers as required
• Provide support for service backups
• Take part and document the annual Disaster Recovery procedure as directed by the DR Coordinator.
• Provide backup support for the network team members.
• Create and provide input to the following reports:
• Daily, Weekly & Monthly uptime reports.
• Capacity management reports and other team activity reports as requested by the Team Leader

Implementation & Management of Network & Security infrastructure.

• Responsible for Network fault diagnosis
• Ability to Manage the LAN Network using the latest Network devices Cisco 9500, 9300, 9200, 2960-X switches.
• Support a multi VRF environment.
• Support ASA, Palo Alto firewalls. VPN, IDS, IPS, NAT configurations.
• Demonstratable strong routing knowledge. MPLS, Dynamic routing, BGP ,IPSLA,
• Demonstratable strong switching knowledge. STP, Etherchannels, HSRP.
• Demonstratable strong wireless knowledge. Cisco and Unifi Wireless. 802.1x authentication.

Suggested Targets

• Accurate diagnosis of faults using appropriate toolsets and techniques
• Prompt resolution of Network faults to agreed SLA’s
• Adherence to agreed escalation processes
• Share knowledge to the benefit of both the team & the service
• To assist with periodic reviews of all network operating systems in order to ensure they fall in line with recommended vendor requirements.

Project Work

• Contribute to Network elements of infrastructure projects
• Implementation of Local Area Network (LAN) & Wide Area Network (WAN)
• Implementation of Firewalls.
• Setup of new office Network / Setup of new floor Network in existing office.

Technical Documentation

• Develop and maintain Network operations documentation to a quality standard.
• Maintain the site wise Network documentation.
• Maintain the Network inventory.
• Suggested Targets
• Production of documentation, evidence of adherence to standards and approval of documentation.

Minimum Requirements

Minimum Qualification:

• Matric
• Relevant Tertiary Qualification

Minimum Experience

• 3 to 5 years of enterprise network administration
• Valid CCNA certification ID Number.

Key Competencies

• Technology teams across Capita Group - Internal stakeholders and Support Functions
• Outsourcing partners, Contractors, Suppliers and Vendors
• Attention to detail
• Oral and written communication
• Strong troubleshooting skills
• Ability to work under pressure
• Flexibility and adapting to change
• Trustworthy and Honest – having access to customer finance information