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  • Posted: Dec 8, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. Accor operates in 5,300 locations in over 110 countries.

    Read more about this company


    Night Audit Supervisor - Mercure Johannesburg Bedfordview Hotel

    Job Description

    • Providing exceptional customer service by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
    • Attending to guest requests efficiently and effectively, constantly striving to provide Total Customer Satisfaction.
    • Participating in training and development programs to enhance one’s skills and capabilities.
    • Promoting and up-selling hotel facilities through strong product knowledge.
    • Maintaining a high level of professionalism and ensuring procedures are followed in relation to guest confidentiality and the issuing of room keys.
    • Maintaining procedures in relation to credit and cash transactions and accounting documentation.
    • Running the night audit process including correctly posting all hotel's revenue for the day, accurately identifying discrepancies, and producing a complete night audit report thoroughly and accurately


    • A warm personality with a contagious passion for working with people - you want to connect, hear stories and create belonging.
    • Strong communication skills.
    • High level of computer literacy – Excel and Opera experience preferred.
    • Excellent attention to detail.
    • Previous hotel experience (advantageous).

    Method of Application

    Interested and qualified? Go to Accor Hotel on to apply

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