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Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. Santam is a subsidiary of Sanlam Limited and has been listed ...
JOB DESCRIPTION
To assess merit and quantum of a non-motor damage claim through digital photographs, etc. This position entails assessing most types of non- motor claims. Further responsibilities include adjudication of these claims, consulting on claims processes, and aftercare provision to clients, compiling management information and ensuring client satisfaction.
This role will also get the allocated motor claims ready for an assessor to be appointed, to handle all such claim enquiries and be responsible for the allocated claim until payment is complete. This will include communication with the client, Intermediary and or Service Provider as well as car hire requests and process of payments on claims as per Assessor’s recommendations and instructions.
KEY RESPONSIBILITIES
QUALIFICATIONS AND EXPERIENCE
KNOWLEDGE AND SKILLS
COMPETENCIES
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