Office Admin and Receptionist (JDI) at Senwes

Key Taks and Responsibilities

Reception & Customer Service

• Provide warm, professional front-desk service 
• Handle enquiries, complaints, and redirection
• Effective switchboard management
• Keep reception areas neat and welcoming
• Support over-the-counter sales transactions

Administrative Support & Branch Coordination 

• Coordinate deliveries, collections, and logistics 
• Manage office records and documentation           
• Assist with procurement and purchase orders 
• Liaise on staff training arrangements

Financial Administration

• Handle petty cash and reconciliations 
• Process invoices, purchase orders, payments, and CODs 
• Assist with debtors management and month-end tasks 
• Capture daily bank transactions accurately 
• Maintain branch expense registers and procurement records
• Ensure KYC/FICA documentation accuracy

Personnel & Compliance

• Maintain complete, up-to-date staff files 
• Coordinate overtime and training schedules                         
• Support Health & Safety compliance efforts

Travel & Logistics

• Book travel, accommodation, and rentals 
• Record and report travel expenses
• Licensing of vehicles

Inventory & Supplies

• Track and issue consumables and assets 
• Manage office, stationery, and PPE stock                             
• Maintain vehicle and usage logbooks

Reporting & Documentation

• Compile accurate reports and registers 
• Ensure audit-ready records and checklists 
• Assist operations and marketing with admin

Workshop Support

• Create and close job cards

Requirements

Qualifications

• National Senior Certificate;
• Relevant diploma or certificate in Office Administration, Customer Service, or
• Business Administration will be advantageous
• Valid Code 8 (EB) drivers license

Experience

• At least 3-5 years in reception or office administration roles, preferably in multi-branch environments