Officer: Employee & Labour Relations at Border Management Authority

Description

The successful candidate will be expected to perform the following duties and responsibilities:

Disciplinary and Misconduct Administration

• Manage and monitor disciplinary processes and misconduct cases.
• Maintain disciplinary case files and records.
• Draft disciplinary correspondence and related documentation.
• Monitor progress and turnaround times of disciplinary matters.
• Ensure safekeeping and confidentiality of case information

 Grievance and Dispute Resolution Support

• Manage and monitor cases relating to employee grievances and disputes.
• Coordinate grievance meetings and consultations.
• Prepare grievance and dispute documentation.
• Liaise with employees, management, and relevant stakeholders regarding dispute processes.
• Ensure representation at CCMA and bargaining councils.

Collective Bargaining and NCBF Secretariat Support

• Provide administrative and logistical support to collective bargaining structures.
• Assist with coordination of National Consultative Bargaining Forum (NCBF) meetings and engagements.
• Prepare meeting packs, agendas, attendance registers, and related documentation.
• Record and compile minutes and resolutions arising from NCBF meetings.
• Track implementation of resolutions and action items.
• Support stakeholder engagements with organised labour representatives.

Employee Relations Advisory Support

• Provide basic labour relations guidance and information to employees and management.
• Assist with labour relations awareness and education initiatives.
• Support implementation of employee wellness and engagement initiatives.
• Facilitate communication relating to labour relations matters.
• Promote compliance with labour relations procedures and standards

 Risk, Compliance and Governance Administration

• Maintain labour relations records in compliance with governance requirements.
• Support compliance monitoring and reporting activities.
• Assist with labour relations audits and investigations
• Identify and report labour relations risks and non-compliance matters. -
• Ensure compliance with labour legislation and organisational policies

Research, Monitoring and Reporting

• Compile labour relations statistics and reports.
• Maintain labour relations databases and registers.
• Conduct basic research and benchmarking on labour relations trends.
• Assist with monthly, quarterly, and annual reporting.
• Monitor trends relating to misconduct, grievances, and disputes

Stakeholder Management and Coordination

• Liaise with employees, management, organised labour, and external stakeholders.
• Coordinate meetings, consultations, and labour relations engagements.
• Facilitate communication between stakeholders on labour relations matters.
• Support relationship management initiatives within the organisation.

Requirements

Minimum Qualifications

• Grade 12 (Matric)
• An Undergraduate Qualification at NQF 7 as recognised by SAQA in Labour Law/Labour Relations Degree/Advanced HR or equivalent.

Minimum Experience

• 4 years' experience at supervisory level.
• Labour dispute representation experience.

Knowledge 

• Sound knowledge of SA labour legislation
• Border Management Authority Act, 2 of 2020.
• Knowledge of dispute management in labour relations
• Labour Relations Act No 66 of 1995
• Basic Conditions of Employment Act, No.75 of 1997.

Other requirements

• Flexibility in working hours will be required to meet demands of the role.
• May be required to work overtime.
• Valid driver’s License