Operations Administrator at CBRE Excellerate

About the role

• To provide effective administrative, operational, and compliance support to management, operations, and key stakeholders, ensuring service delivery standards and operational efficiencies are consistently maintained at the highest level.
• Reporting: The Operations Administrator will be reporting directly to the General Manager.

What you will bring

• Strong administrative, organisational, and record-keeping ability
• High attention to detail and accuracy
• Ability to manage multiple priorities and deadlines
• Strong communication and interpersonal skills
• Ability to handle confidential information with discretion
• Basic understanding of compliance and health & safety requirements

Inherent requirements for the position (non-negotiable)

• Matric (Grade 12)
• Certificate or Diploma in Office Administration, Business Administration, Operations Management or related field (NQF Level 4–5 minimum)
• 2–3 years administrative experience in an operations-driven environment
• Strong MS Office skills (Excel, Word, Outlook)

Additional demonstrable requirements:

• Exposure to procurement, compliance, or facilities/security environments (advantageous)

What you will be doing

Administrative & Documentation Management

• Draft, update and distribute management memos accurately and timeously
• Maintain complete, current, and audit-ready administrative records
• Transcribe job descriptions for commercial sites as per ISO requirements

Operational, Compliance & Reporting Support

• Prepare and submit daily operational and compliance reports within deadlines
• Support Compliance Officers and Operations Management with accurate documentation
• Compile monthly bar and ID card accumulation reports
• Assist with incident reports and risk survey administration

Procurement & Stock Control Management

• Coordinate procurement of office, operational, and cleaning supplies
• Manage purchasing processes in line with approved budgets and suppliers
• Oversee supplier engagement, bid processes, and order placement
• Maintain procurement records for audit purposes
• Ensure stock control and storeroom management is maintained

Financial & System Administration

• Generate quotations on SAP Business One
• Distribute increase letters and invoices in coordination with Finance
• Compile Gross Profit (GP) reports for KZN, Johannesburg, and Cape Town

Access Control & Identification Management

• Issue ID cards for operational divisions including Operations, Property Care, Interpark, NDC (Metro), and Vimbela
• Management & Front Office Support
• Provide administrative support to the General Manager
• Assist with reception duties when required