Operations Department Manager - Langeberg Mall at Woolworths

Introduction
MAIN PURPOSE

• Ensure compliance and effective store operations to support the internal and external customers to achieve business strategy.

Job description
KEY OUTCOMES

• Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable
• Manage shrinkage and implement key in-store processes
• Ensure exceptional customer service at all touch points 
• Drive and maintain legal compliance 
• Manage equipment and the end-to-end stock movement processes in the store 
• Drive sales and stock management to maximize business profitability
• Enforce and maintain store operational policies, procedures and processes
• Adhere to store processes
• Lead, develop and retain staff 

KEY COMPETENCIES 

• Planning and Organising
• Detail Orientation
• Customer Service Orientation
• Resilience
• Analytical Thinking
• Decision Making

Minimum requirements

• Retail and or Business Management Diploma would be advantages
• 2-5 years role experience as a Operations Department Manager in Retail
• Retail experience highly advantages 
• Team Management would be advantages
• Leadership and Management experience would be advantageous
• Ability to work shifts that meet operational requirements

Deadline:24th July,2025