Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next g...
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We are seeking a highly experienced and strategic Operations Director to lead our dynamic team in South Africa. The ideal candidate will have a proven track record of managing large-scale operations, driving performance improvements, and delivering exceptional customer service.
Key Responsibilities:
Oversee daily operations and ensure efficiency and effectiveness in all processes.
Develop and implement strategic plans to meet organizational goals.
Lead, mentor, and develop a high-performing operations team.
Collaborate with cross-functional teams to drive continuous improvement.
Manage budgets, resources, and operational costs to optimize profitability.
Ensure compliance with company policies and industry regulations.
Qualifications:
Extensive experience in operations management, with at least 5 years in a leadership role.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication and interpersonal skills.
Ability to manage multiple priorities and work in a fast-paced environment.
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