Operations Manager - Centurion at Epiroc

Main tasks and responsibilities:

Strategic Operational Planning:

• Draft and communicate the operational plan, aligning it with company strategies.
• Coordinate operational activities and departments to ensure seamless day-to-day operations.
• Identify and assess operational risks. Develop and implement strategies to mitigate risks and ensure business continuity.
• Establish key performance indicators (KPIs) and regularly assess operational performance. Analyse data to identify areas for improvement and implement necessary changes.

Process Management:

• Develop, implement, and optimize operational processes to enhance efficiency and productivity.
• Ensure that processes align with organizational goals and industry best practices.

Financial Oversight:

• Develop and manage budgets for operational activities. Monitor and control expenses to ensure financial targets are met, track key performance indicators, and give input for financial reporting.
• Monitor and control expenses, track key performance indicators, and analyse financial data to identify areas for cost reduction and efficiency improvement.
• Provide financial reports and forecasts.
• Implement cost-saving initiatives.

Supply Chain oversight:

• Maintain strong relationships with suppliers, negotiate contracts, and monitor supplier performance to ensure uninterrupted production.
• Oversee the maintenance of optimal inventory levels to minimize holding costs.
• Oversee the supply chain process, from procurement to delivery.

Resource Allocation:

• Effectively collaborate with department managers, including personnel, equipment, and materials, to meet operational needs and achieve organizational objectives.

Leadership and Employee Engagement:

• Provide effective leadership, setting clear expectations and fostering a positive work environment.
• Align departmental goals with company strategies and drive a continuous improvement culture.
• Facilitate effective communication between different departments within the organization. Collaborate with other managers to ensure a cohesive and integrated approach to achieving organizational goals.
• Promote a culture of continuous improvement by identifying opportunities for operational enhancements and implementing best practices.

Quality Assurance oversight:

• Implement quality control measures to maintain and improve product or service quality.
• Monitor performance metrics and take corrective actions as needed.
• Collaborate with the quality control department to address and resolve any quality-related issues.

Health and Safety Compliance:

• Ensure compliance with health and safety regulations and the company’s OHS policies and actively promote safety within the work environment.
• Implement safe working practices, conduct regular safety inspections, and provide training.
• Collaborate with the health and safety department to address concerns.
• Maintain a safe, secure, and pleasant work environment.

Continuous Improvement and Innovation:

• Stay informed about industry trends and best practices.
• Drive innovation within operations and explore opportunities for improvement.
• Participate in conferences and training sessions to enhance knowledge and skills.
• Work closely with other departments for effective coordination and communication.

General Administration:

• Contribute to general administrative tasks that foster a collaborative and efficient work environment.
• Maintaining a clean and organized workspace.
• Participate in office-wide initiatives and adhere to established administrative procedures.
• Actively engage in communication channels, contribute to a positive workplace culture, and support the overall administrative efficiency of the organization.

Competences, skills and experience:

• Bachelor's degree in a relevant field (e.g., Operations Management, Industrial Engineering).
• Proven experience in operations management, preferably in electronic manufacturing or a related industry.
• Strong leadership and management skills, with the ability to motivate and inspire teams.
• Excellent problem-solving and decision-making abilities.
• Solid understanding of production planning, quality control, supply chain management, and health and safety regulations.
• Proficiency in using operational and production management software.
• Strong analytical and financial management skills.
• Excellent communication and interpersonal skills.

Behaviours:

• Visionary leadership
• Clear communication
• Strategic thinking
• Team building
• Results orientation
• Adaptability
• Collaboration
• Analytical skills
• Time management
• Ethical conduct
• Innovation
• Customer focus