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Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
Job Purpose
To drive business effectiveness through culture and change initiatives within the Nedbank Wealth Cluster.
Job Responsibilities
Organisational diagnostics at various levels, including but not limited to culture surveys.
Consulting at all levels from executive to managerial, supervisory and administrative.
Design, development and execution of culture and leadership programmes and interventions.
Exceptional creativity and innovation in design, delivery and facilitation.
Intrapreneurship and future/strategic orientation.
Change management and building organisational change capability.
Tech-savvy and advance digital dexterity.
Contribute to a culture conducive to the achievement of transformation goals in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate in the development and implement action plans to address issues raised in culture surveys to improve team and stakeholder results.
Address issues raised in culture surveys by participating in the development and implementation of action plans.
Support and encourage staff to participate and support corporate responsibility initiative.
Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
Encourage team to actively enhance and involve processes with relevance to idea generation and continuous improvement Maintain project budgets and costs.
Understand what business drivers, results and strategies are required.
Manage culture and climate survey processes.
Manage internal communication.
Manage employer branding processes.
Manage engagement processes.
Governance of large scale project deliverables.
Manage change processes.
Compliant regarding vendor management process.
Achieve results through collaborative opportunities.
Comply with procurement processes Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
Motivate staff to perform and contribute to the success of the business by creating environment of collaboration and teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
Contribute to team effectiveness by following the recruitment process when recruiting talent.
Ensure a high performing team by following talent management principles.
Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example.
Provide thought leadership on diagnostics; metrics and culture tools.Provides advisory services to Group and Line Specialists.
Provide collaborative platforms.
Advise executive and senior management on culture and change impacts.
Provide direction and input to selected partners on large scale projects.
People Specification
Essential Qualifications - NQF Level
Master’s Degree
Essential Certifications
Preference for registration with Health Professions Council as Psychometrics or Psychologist
Registered Industrial Psychologist with HPCSA , Society of Industrial and Organisational Psychology of South Africa (SIOPSA) membership, PAI membership
Preferred Certifications
Type of Exposure
Managing a team of specialists
Creating a business plan
Implementing a strategic plan
Measuring client satisfaction
Working with clients to solve client problems
Investigating and reviewing processes to improve client satisfaction
Coaching and mentoring others
Influence and engage at an executive level
Assuming a key influence role/thought leadership role within a business environment
Managing business risks
Management of formal governance structures
Minimum Experience Level
Registered Industrial Psychologist
Minimum 5 years psychometric assessement and consulting.
Relevant accreditations in change management (preferably PROSCI) and/or team developmental instruments and/or coaching.
Minimum 8 years organisational development and effectiveness consulting experience in a complex environment.
Experience (not exposure) in talent management / development/ strategic workforce planning.
Exceptional facilitator up to Senior Management level.
Technical / Professional Knowledge
Budgeting
Business administration and management
Business principles
Business terms and definitions
Change management
Client service principles
Communication Strategies
Consumer behaviour
Diversity management
Employee training/development
Financial Accounting Principles
Governance, Risk and Controls
Operations planning
Organisational systems
Principles of project management
Relevant regulatory knowledge
Service level agreements
Staff resource planning
Strategic planning
Business writing skills
Management information and reporting principles, tools and mechanisms
Client Service Management
Behavioural Competencies
Building Partnerships
Earning Trust
Coaching
Continuous Learning
Facilitating Change
Influencing
Inspiring others
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