Pensions Bursary Administrator – Head Office at FEM

Job Description

• FEM is looking to appoint an Employee Assistant Programme Administrator in Head Office. Reporting to the Pensions Benefits Supervisor, the purpose of the position is to coordinate FEM pensioners benefits programme in collaboration with the appointed administrators and educational institutions to ensure that FEM’s social responsibility objective is achieved.
• The position requires liaising with external stakeholders including but not limited to educational institutions, and supply chains as it related to the FEM social beneficiary programme. Furthermore, the successful candidate will be required to ensure timeously payments, to follow up on outstanding information while keeping the beneficiaries informed of the progress and status of their benefits.
• The successful incumbent must have strong interpersonal skills, creative thinking, act as the main contact of the social beneficiary benefits with good attention to detail.
• The minimum requirements of the position are matric and a minimum of 2 to 3 years' general administration experience in a related environment coupled with the ability to demonstrate experience in project administration. The ability to speak more than one language is also part of our minimum requirements.
• The position requires the incumbent to have functional computer literacy, and numeracy skills as well as an excellent performance track record. Knowledge of the COID Act and workman's compensation will be a distinct advantage. Excellent customer focus, the ability to work in a highly pressurised environment, quality orientation, reliability and excellent communication complete our requirements.