Schedule Management: Plan and manage the Group Leader's appointment schedule, including meetings, conferences, teleconferences, and travel arrangements.
Guest Relations: Greet and assist guests and customers in person (when needed) or on the phone, directing inquiries appropriately.
Documentation: Type, compile, and prepare reports, presentations, and correspondence; manage databases, filing systems, and administrative procedures.
Communication: Act as the first point of contact, handling correspondence and phone calls.
Record Keeping: Develop and maintain filing and retrieval systems; record meeting discussions.
Project Management: Set up clients and projects, manage initial project inquiries, and drive proposal procedures.
Market Research: Assist with market research and manage digital assets.
Compliance: Ensure thorough knowledge and compliance with all procedures and standards.
Personal Assistance: Attend to personal matters for the Group Leader, including coordinating diaries with family, managing properties, ordering lunches, and handling expenses.
Occasional: Occasionally transporting children to and from school.
Additional Support: Provide timesheet management, reception relief, and miscellaneous tasks as required.
Essential Skills and Criteria:
Valid Driver’s License
Own vehicle for daily/weekly errands
Based in Cape Town
Exceptional accuracy and attention to detail
Discretion and confidentiality
Fluent in written and spoken English with strong spelling, grammar, and proofreading skills
Tech-savvy with excellent knowledge of Microsoft Office Suite
Ability to remain calm, multitask, and work under deadline-driven pressure
Excellent organizational and relationship-building skills
Minute-taking and touch typing skills
Ability to manage sensitive information and work independently
Prior Au-pair experience and a fondness for young children are advantageous
Willingness to occasionally work additional hours, including weekends
Proactive, detail-oriented, and enjoy working in a dynamic environment
Gmail
Yahoomail