Product Consultant (JHB West Rand) at Smollan

Description

• We are looking for a sophisticated and sales-driven Product Consultant to represent our brand in the Southern Suburbs. You will be responsible for driving high-volume sales through expert product knowledge while ensuring our brand’s physical presence in-store is impeccable. The ideal candidate thrives in a high-end retail environment and understands the importance of both sales performance and operational excellence.

Key Responsibilities

• Drive Sales Out (Revenue Growth) Proactively identify and close sales opportunities to meet and exceed daily and monthly targets. You are responsible for the full sales cycle—from the initial "hook" to the final transaction—ensuring a consistent increase in product turnover.
• In-store Sales and Marketing Act as the face of the brand within the retail space. You will execute local marketing initiatives, educate customers on product unique selling points (USPs), and create a "theatre" around the product to attract foot traffic.
• Implementation of Promotions Ensure all promotional campaigns are launched on time and executed with 100% accuracy. This includes setting up displays, updating pricing, and ensuring that promotional stock is prioritized for the customer.
• Shelf Health & Merchandising Maintain premium standards of "Shelf Health" by ensuring products are fully stocked, clean, correctly priced, and positioned according to planograms. You will ensure our brand maintains a "dominant share of shelf" at all times.
• Customer Satisfaction and Service Deliver a world-class shopping experience. You will handle customer inquiries with expertise, resolve concerns professionally, and ensure that every interaction leaves a positive, lasting impression of the brand.
• Administration & Reporting Manage all back-end requirements, including accurate daily sales tracking, stock level reporting, and providing feedback on competitor activity. You will ensure all paperwork and digital reporting are completed with high attention to detail.

Requirements

Qualifications & Experience

• Education: Minimum of a Grade 12 (Matric) certificate.
• Additional Certification: A formal Certificate in Marketing or a related field is required.
• Industry Experience: Minimum of 1 year of experience in the FMCG sector, specifically within in-field sales and marketing.
• Experience Range: We are considering candidates within the 0–5 year experience bracket, provided they meet the minimum FMCG requirement.

Core Competencies

• Communication Excellence: Strong verbal and written communication skills, with the ability to represent the brand professionally to both retailers and customers.
• Customer Service Orientation: Proven ability to deliver high-quality customer service and build positive relationships on the field.
• Administrative Efficiency: Strong Effective Administration skills, ensuring that field reports, sales data, and site feedback are captured accurately and on time.